Sales Associate

Michael Kors; Hershey (PA); On-site; USD 27,000 - 38,000; Full time

Job summary

Michael Kors is seeking candidates for roles focused on achieving sales goals and delivering exceptional customer service in a fast-paced fashion retail environment. The position emphasizes knowledge of merchandise, end-to-end service, and adherence to store procedures.

Team members will manage selling floor presentation, stock, and post-sale details to ensure a seamless customer experience, while participating in inventories and training sessions as directed by store management.

Qualifications

• Meet sales goals.
• Provide the highest level of customer service.
• Maintain organized selling floor and stock.
• Follow sales policies and procedures.
• Participate in training and development seminars.

Responsibilities

• Meet sales goals and maximize sales performance.
• Demonstrate in-depth knowledge of merchandise.
• Monitor post-sale details (shipping, alterations, special requests) to ensure customer satisfaction.
• Maintain clean, organized selling floor and stockroom.
• Follow POS policies and process transactions accurately.
• Participate in inventories and training sessions.

Skills

Sales goals

Customer service

Merchandise knowledge

Inventory management

Register operations

Client book

Time management

Tools

POS system

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!—SALES GENERATION ESSENTIAL JOB RESPONSIBILITIES • Meet sales goals • Utilize the elevated levels of sales and service to maximize sales performance • Demonstrate an in-depth knowledge of the merchandise • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure cus tomer satisfaction • Comply with all sales related policies and procedures • Maintain a keen in terest in the fashion industry and market trends CUSTOMER SERVICE • Provide the highest level of customer service • Build and maintain repeat clientele; utilize client book • Resolve all client problems and complaints quickly and effectively, ensuring client sa tisfaction OPERATIONS • Keep selling floor and merchandise neat, organized and stocked • Assist in the maintenance of all inventory in the stockroom and on the selling floor • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork. • Participate in inventories • Comply with all Point- of-Sale policies and procedures • Properly execute all relevant register functions • Adhere to work schedule, inclusive of time and attendance • Participate in all relevant training and development seminars, programs and meetings as directed by store management—The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.—At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].