Sales Associate

Mor-Furniture-a78ca54; Kent (WA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical-Dental-Vision

Early Wage Access

401K

Pet insurance

Employee purchase program

Employee referral bonus

Paid vacation and holidays

Recognition programs and events

Competitive pay

Growth opportunities

Supportive co-workers

Job summary

Mor Furniture in Kent, WA is seeking a Sales Associate/Showroom Manager to create a welcoming, solution-oriented shopping experience. You will greet guests, assess needs, and guide them through furniture options, financing, and design ideas to bring their space together.

You will demonstrate product features, maintain showroom displays, process orders, and work toward personal and team sales goals while supporting colleagues to ensure a great journey from start to finish.

Qualifications

• Communication skills to read, analyze, and interpret documents; respond to inquiries and present information clearly.
• Technical skills to work with basic software applications.
• Problem-solving ability to identify and resolve problems promptly; analyze information and develop solutions.
• Visionary leadership to inspire peers and drive team success.
• Strategic thinking to develop strategies aligning with organizational goals.
• Safety and security procedures compliance and reporting of unsafe conditions.

Responsibilities

• Learn customer needs and demonstrate furniture features, including how products function and fit into their home.
• Guide customers through product options and value tiers to help confident decisions.
• Process sales orders accurately, including financing and related paperwork.
• Maintain showroom displays and ensure floor models are clean, organized, and presentation-ready.
• Set and work toward personal and team sales goals.
• Coach and support team members in delivering excellent customer service.
• Perform additional duties as assigned to support the showroom and the team.

Skills

Communication skills

Technical skills

Problem solving

Visionary leadership

Strategic thinking

Safety and security

Job description

Description

HRS. WORKED PER DAY: 8+ HRS. WORKED PER WEEK: 40+

WEEKENDS & HOLIDAYS REQUIRED

ROLE PURPOSE

At Mor Furniture, our Sales Associates and Showroom Managers create welcoming, comfortable experiences that help customers feel confident in their purchase decisions. This role is responsible for delivering friendly, solution-oriented service by understanding each customer's needs and guiding them through products, financing, and design options to bring their space together.

Team members in this role are knowledgeable about our products and take pride in helping customers explore features, styles, and value options - from good to better to best. You'll greet each guest with professionalism, ask thoughtful questions, recommend solutions, and follow through to ensure a great experience from start to finish.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Learn customer needs and demonstrate furniture features, including how products function and fit into their home
• Guide customers through product options and value tiers to help them make confident decisions
• Process sales orders accurately, including financing and related paperwork
• Maintain showroom displays and ensure floor models are clean, organized, and presentation-ready
• Set and work toward personal and team sales goals
• Coach and support team members in delivering excellent customer service
• Perform additional duties as assigned to support the showroom and the team

The Benefits

• Medical-Dental-Vision
• Early Wage Access
• 401K
• Pet insurance
• Ridiculously awesome employee purchase program
• Employee referral bonus
• Paid vacation and holidays
• Exciting employee recognition programs and appreciation events
• Competitive pay
• Endless opportunities for growth
• Awesome and supportive co-workers

Requirements

MINIMUM QUALIFICATIONS

• Communication skills: Ability to read, analyze, and interpret documents; ability to respond to inquiries or complaints from customers /employees, ability to effectively present information to top management, middle management, or employees. Ability to speak clearly and persuasively in positive or negative situations. Ability to write clearly and informatively; edit work for English structure usage.
• Technical skills: Ability to work with word processing, spreadsheet, and database software applications.
• Problem-solving: Ability to identify and resolve problems promptly; gather and analyze information skillfully; develop alternative solutions; work well in group problem-solving situations; use reason even when dealing with emotional topics.
• Visionary Leadership: Ability to display passion and optimism; inspire respect and trust; mobilize others to fulfill the vision; provide vision and inspiration to peers and subordinates.
• Strategic Thinking: Ability to develop strategies to achieve organizational goals; understand organization's strengths & weaknesses; adapt strategy to changing conditions.
• Safety and Security: Ability to observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.

PHYSICAL AND MENTAL CRITERIA

Retain and comprehend information to receive and follow instructions, read, interpret, compare, and analyze data; research information to resolve problems; identify issues requiring further attention, corrections, and/or make recommendations, then take preventive actions; process facts and apply judgments; communicate with others to provide or obtain information. Demonstrate adaptability and flexibility to changing priorities, deadlines, demands, and assignments while maintaining cohesive and harmonious working relationships. Establish and maintain collaborative working relationships with others related to learning, problem-solving, backup support, and fostering team support. Perform repetitive keystrokes to compile and prepare documents, reports, and correspondence.

The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Management retains the discretion to add or change the duties at any time.