Sales Associate

Against All Odds; Hyattsville (MD); On-site; USD 16,531 - 22,041; Part time

Job summary

Against All Odds is seeking a part-time Sales Associate for their location in Hyattsville, MD. The role involves maintaining outstanding customer service, generating sales, and supporting store management. Responsibilities include assisting with merchandising and sales transactions, adhering to company policies, and ensuring a customer-friendly environment. Ideal candidates should have strong communication skills and a commitment to service excellence. Flexible hours are required, including evenings and weekends.

Qualifications

• Knowledge of retail computer systems, MS Word and Excel a plus.
• A commitment to service excellence and customer satisfaction.
• Solid team player with excellent interpersonal skills.
• Excellent communication skills, high attention to detail, and ability to multi-task.
• Ability and willingness to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Ensure outstanding customer service by providing a customer-friendly environment.
• Maintain awareness of product information and promotions.
• Assist in merchandising and store housekeeping.
• Complete sales transactions and maintain cash accountabilities.
• Communicate customer requests to management.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Ability to multi-task

Tools

Retail computer systems

MS Word

MS Excel

Job description

Job Description: Part-time Sales Associate

LOCATION: Mall at Prince George's, 3500 East-West Hwy, Hyattsville, MD 20782

Position Summary

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, uphold our Mission and Core Values, generate sales, housekeeping, merchandising, signing, pricing, cash register operations (POS), loss prevention, and support the store management team. Sales Associates are in charge of our customer-first philosophy and are essential in delivering the best customer shopping experience possible.

Reports To: Store Manager, Assistant Manager

Major Responsibilities

• Ensure that each customer receives outstanding customer service by providing a customer-friendly environment, including greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
• Maintain an awareness of all product information, merchandise promotions, and advertisements.
• Assist in floor moves, merchandising, display maintenance, and store housekeeping.
• Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure procedures are done promptly.
• Adhere to all company policies, procedures, and practices, including signing, pricing, and loss prevention.
• Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
• Perform other tasks as assigned from time to time by store management.
• Communicate customer requests to management.

Minimum Requirements

• Knowledge of retail computer systems, MS Word and Excel a plus.
• A commitment to service excellence and customer satisfaction.
• Solid team player with excellent interpersonal skills.
• Excellent communication skills, high attention to detail, and ability to multi-task.
• Ability and willingness to work flexible hours including evenings, weekends, and holidays.

Physical Demands

• Must be able to lift, move and handle up to 60 pounds frequently to stock merchandise.
• Ability to stand/walk for an extended period.
• Ability to bend, reach, lift and climb.