Sales Associate (Part-Time) - Vienna, WV ( Grand Central Mall )

Hibbett; Vienna (WV); On-site; USD 12,000 - 15,000; Full time

Job summary

Hibbett in Vienna, WV is seeking a Sales Associate to deliver exceptional customer service, promote products, and drive sales. The role requires knowledge of product areas, adherence to policies, and a passion for creating a memorable shopping experience for customers.

You will be an ambassador for the brand, supporting promotions and ensuring accurate transactions. Responsibilities include assisting customers, achieving sales goals, participating in store operations, attending meetings, and

Qualifications

• 0-2 years of customer service experience required.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Strong attention to detail and multitasking ability.
• Team player with passion for customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and assist customers as they enter the store.
• Promote and sell services and merchandise.
• Set and track sales goals to improve selling skills.
• Follow all company policies and procedures in manuals and memos.
• Assist in daily store operations and housekeeping.
• Present merchandise to promote and sell per knowledge guides.
• Aim to consistently meet or exceed sales targets.
• Identify merchandise needs and communicate issues to management.
• Attend staff meetings and trainings.
• Protect company assets and report fraud risks.

Skills

Customer service

Communication

Team player

Attention to detail

Fast-paced work

Job description

Location: HB: 01467 Vienna, West Virginia (Grand Central Mall)

Contract Type: Hourly

Salary: $9.85 - $9.85

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.