Sales Associate

ICC Cable Corp.; Houston (TX); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

ICC Cable Corp. in Houston, TX is seeking a resourceful Sales Associate for our inside sales team.

You will turn customer requests, bills of materials, and project specs into accurate, competitive quotes and follow them through to a booked order. You will work closely with customers, outside sales, and manufacturers to identify the right products, track down pricing and availability, and ensure accuracy from quote to delivery.

Formación

• 1–3 years of experience in inside sales, quoting, customer service, or purchasing, preferably with an electrical, industrial, or MRO distributor
• Working knowledge of electrical products or ability to learn product lines quickly
• Ability to read bills of material and project specifications; ability to read electrical drawings is a plus
• Exceptional attention to detail and accuracy with numbers, part numbers, and pricing
• Strong analytical and numerical skills to interpret large datasets and trends
• Resourceful problem solver who uses catalogs, manufacturer websites, and vendor contacts
• Proficiency in Microsoft Office, especially Excel; BI tools a plus
• Experience with order entry, quoting, or CRM software and accurate data entry
• Clear, professional written and verbal communication and phone skills
• Strong organizational skills to manage multiple quotes and priorities
• Customer-focused with urgency and follow-through
• Team player, works with outside sales, purchasing, and operations
• High school diploma required; associate/bachelor’s degree or electrical trade a plus

Responsabilidades

• Quoting and Estimating: Review RFQs, BOMs, drawings, and specs to identify required products
• Build accurate, competitive quotes with pricing, lead times, freight, and terms
• Request and track pricing, SPAs, and stock availability
• Cross-reference part numbers and propose approved alternates when items are unavailable
• Provide spec sheets and submittal documentation on request
• Analyze historical quotations and pricing to improve accuracy and competitiveness

Conocimientos

Inside sales

Quoting

CRM software

Excel

Data analysis

Customer service

Educación

High school diploma

Associate/Bachelor degree (preferred)

Herramientas

Excel

CRM software

ERP systems

Descripción del empleo

Reports to: Senior Vice President of Sales

Job Summary

We are an industrial electrical distributor looking for a resourceful, detail-oriented Sales Associate to join our inside sales team in Houston, TX. Reporting to the Senior Vice President of Sales, you will turn customer requests, bills of material, and project specifications into accurate, competitive quotes and follow them through to a booked order. You will work closely with customers, outside sales, and manufacturers to identify the right products, track down pricing and availability, and make sure every detail is right from quote to delivery.

This role is a great fit for someone who enjoys solving problems, analyzing data, identifying trends, and finding answers when information isn’t readily available. The ideal candidate is detail-oriented, comfortable working with numbers and large datasets, and takes pride in making accurate, data-driven decisions.

Growth Opportunity:

This role is a strong foundation for a sales career. You will build product knowledge, customer relationships, and hands-on sales experience that open the door to other sales roles with us, such as senior inside sales, outside sales, or account management.

Duties and Responsibilities

• Quoting and Estimating
  • Review customer RFQs, bills of material, drawings, and project specifications to identify every product required
  • Build accurate, competitive quotes that include pricing, lead times, freight, and terms
  • Request and track manufacturer pricing, special pricing agreements (SPAs), and stock availability
  • Cross-reference part numbers and recommend approved alternates when items are obsolete, long-lead, or unavailable
  • Provide spec sheets, product data sheets, and submittal documentation as requested
  • Analyze historical quotations, pricing, and order data to improve quotation accuracy, competitiveness, and sales conversion
• Customer Support and Sales
  • Serve as a primary point of contact for customers by phone and email, responding promptly and professionally
  • Follow up on open quotes to win orders, and document reasons for lost quotes
  • Convert quotes to orders and enter them accurately, verifying part numbers, quantities, pricing, and ship dates
  • Partner with outside sales on account needs, quote status, and opportunities
  • Travel as needed with the sales team to meet customers, visit job sites, and attend vendor or industry events
  • Meet or exceed goals for quote turnaround time and quote-to-order conversion
• Order Follow-Through
  • Track open orders and expedite with vendors as needed
  • Proactively notify customers of lead time changes, backorders, or delays and offer solutions
  • Resolve pricing discrepancies, shipping issues, and returns with purchasing, warehouse, and accounting
• Customer and Market Information
  • Create and maintain accurate customer, contact, and quote records in our system
  • Research and qualify new leads, and identify opportunities to grow existing accounts
  • Stay current on product lines, manufacturer updates, pricing changes, and lead times
  • Analyze sales trends, customer purchasing patterns, and quote-to-order conversion rates to identify business opportunities and areas for improvement
  • Prepare sales reports and performance analysis using ERP data and Excel to support sales planning, pricing strategies and management decisions.

Requirements and Qualifications

• 1–3 years of experience in inside sales, quoting, customer service, or purchasing, preferably with an electrical, industrial, or MRO distributor
• Working knowledge of electrical products (such as wire and cable, conduit and fittings, distribution equipment, lighting, motor controls, and automation), or a demonstrated ability to learn product lines quickly
• Ability to read bills of material and project specifications; ability to read electrical drawings is a plus
• Exceptional attention to detail and accuracy with numbers, part numbers, and pricing
• Strong analytical and numerical skills, with the ability to interpret large datasets, identify trends, and translate findings into actionable recommendations
• Resourceful problem solver who can find answers independently using catalogs, manufacturer websites, and vendor contacts
• Proficiency in Microsoft Office, especially Excel; experience with data analysis or BI tools is a plus
• Experience with order entry, quoting, or CRM software and accurate data entry
• Clear, professional written and verbal communication skills, and comfort on the phone, including outbound calls
• Strong organizational skills and the ability to manage multiple quotes and priorities under deadlines
• Customer-focused, with a sense of urgency and consistent follow-through
• Team player who works well with outside sales, purchasing, and operations
• High school diploma or equivalent required; associate’s or bachelor’s degree, or an electrical trade background, is a plus