Sales Associate

Helena Motors Group; Helena (MT); On-site; USD 42,000 - 62,000; Full time

Job summary

Toyota of Helena is seeking an Automotive Sales Representative to guide customers through the vehicle buying process, from initial contact to final sale, while delivering a positive buying experience. You will greet customers, demonstrate vehicles, coordinate test drives, and discuss financing options.

Ideal candidates have strong communication, negotiation, and customer service skills, with the ability to meet sales targets and use CRM tools.

Qualifications

• High school diploma or equivalent; a college degree in business, marketing, or a related field is preferred.
• Previous automotive sales or customer service/sales experience is highly desirable.
• Strong communication and interpersonal skills with the ability to build rapport with customers.
• Excellent negotiation skills and the ability to close sales effectively.

Responsibilities

• Greet and engage customers as they enter the dealership, establishing rapport and determining their vehicle needs and preferences.
• Present and demonstrate vehicles, highlighting features, specifications, and options that meet the customer's requirements.
• Conduct test drives and answer questions about vehicles.
• Provide details on financing options, warranties, and after-sales services.
• Negotiate pricing, trade-in values, and financing terms to reach mutually beneficial agreements.
• Prepare and process paperwork including sales contracts, finance applications, and vehicle registrations.
• Maintain up-to-date knowledge of inventory, promotions, and industry trends.
• Follow up with prospective and previous customers to nurture relationships and encourage repeat business.
• Meet or exceed monthly sales targets and contribute to dealership goals.
• Collaborate with Sales Manager and team to ensure a smooth sales process and excellent customer service.
• Attend regular sales meetings and training to stay informed about vehicles and sales techniques.

Skills

Communication

Negotiation

Customer service

Self-motivation

Education

High school diploma or equivalent

College degree preferred

Tools

CRM software

Sales tools

Job description

Job Summary:

Toyota of Helena are looking to expand their sales team! The Automotive Sales Representative is responsible for guiding customers through the vehicle purchasing process, from initial contact to final sale. This role requires strong communication skills, a customer-focused attitude, and the ability to meet or exceed sales targets while delivering a positive buying experience.

Key Responsibilities:

• Greet and engage customers as they enter the dealership, establishing rapport and determining their vehicle needs and preferences.
• Present and demonstrate vehicles, highlighting features, specifications, and options that meet the customer's requirements.
• Conduct test drives and answer any questions or concerns customers may have about the vehicles.
• Provide detailed information on financing options, warranties, and after-sales services.
• Negotiate pricing, trade-in values, and financing terms to reach mutually beneficial agreements.
• Prepare and process all necessary paperwork, including sales contracts, finance applications, and vehicle registration forms.
• Maintain an up-to-date knowledge of current inventory, promotions, and industry trends.
• Follow up with prospective and previous customers to maintain relationships and encourage repeat business.
• Meet or exceed monthly sales targets and contribute to overall dealership goals.
• Collaborate with the Sales Manager and other team members to ensure a smooth sales process and excellent customer service.
• Attend regular sales meetings and training sessions to stay informed about new vehicles, sales techniques, and industry developments.

Qualifications:

• High school diploma or equivalent; a college degree in business, marketing, or a related field is preferred.
• Previous experience in automotive sales or a similar customer service/sales role is highly desirable.
• Strong communication and interpersonal skills with the ability to build rapport with customers.
• Excellent negotiation skills and the ability to close sales effectively.
• Knowledge of automotive features, financing options, and industry trends.
• Self-motivated with a strong desire to succeed and achieve sales targets.
• Ability to work in a fast-paced environment and handle multiple customers simultaneously.
• Proficiency in using CRM software and other sales tools.
• Valid driver's license with a clean driving record.

Physical Requirements:

• Ability to stand and walk for extended periods, including walking the dealership lot and showroom.
• Comfortable working both indoors and outdoors in various weather conditions.

Working Hours:

This position may require working various shifts, including evenings, weekends, and holidays, based on dealership hours and customer needs.