Sales Associate

California Motors Direct; Fontana (CA); On-site; USD 60,000 - 130,000; Full time

Benefits offered by this job

Competitive earnings

Paid vacation & sick time

Company-paid life & AD&D insurance

401(k) with company match

Health, dental, vision insurance

Supplemental insurance options

Career development & growth

Team oriented work environment

Job summary

California Motors Direct is seeking an Automotive Sales Associate in Fontana, CA. The role involves guiding customers through the vehicle-buying process, building relationships, and achieving sales goals while upholding customer satisfaction standards.

The position offers on-site work, competitive earnings, and a range of benefits. Candidates should have a high school diploma or equivalent, CA Salesperson license, and strong communication skills.

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months of verifiable dealership sales experience required.
• California Vehicle Salesperson License required.
• Valid driver's license and eligibility for coverage under the company's insurance policy.
• Bilingual skills preferred, but not required.
• Strong communication and customer service skills.
• Ability to multitask and perform effectively in a fast-paced sales environment.
• Team-oriented, flexible, professional, and results-driven.
• Must be authorized to work in the United States.
• Must be able to satisfy applicable pre-employment requirements, which may include background, motor vehicle record, and drug screening.
• References may be requested.

Responsibilities

• Greet customers entering the showroom or sales lot and provide professional assistance.
• Identify customer needs by asking questions and listening carefully to their preferences.
• Help customers select appropriate vehicles and recommend alternatives when necessary.
• Maintain current knowledge of inventory, vehicle features, technology, accessories, and automotive industry terminology.
• Provide thorough vehicle presentations and product demonstrations.
• Offer and coordinate test drives in accordance with dealership procedures.
• Maintain a high level of customer satisfaction throughout the sales process.
• Use dealership sales, CRM, and follow-up systems to manage prospects and customer relationships.
• Ensure the Sales Manager has an opportunity to meet each customer.
• Maintain knowledge of applicable federal, state, and local requirements governing retail automotive sales.
• Explain vehicle values, equity, and depreciation to customers when appropriate.
• Assist with transitioning completed sales to the Finance Manager and ensure required paperwork and documentation are complete.
• Coordinate vehicle preparation before delivery, including cleanliness, fuel, and verification that vehicle features are operational.
• Deliver sold vehicles and explain operating features, warranties, and applicable paperwork to customers.
• Introduce customers to the Service Department and assist with scheduling their first service appointment.
• Follow up on post-delivery items, including registration/title matters, “we-owes,” and special customer requests.
• Maintain an active prospect-development and follow-up process.
• Attend required in-person and remote sales meetings.
• Help maintain a clean, organized, and professional sales environment.
• Complete sales orders and related paperwork according to dealership procedures.
• Review sales activity and performance with the Sales Manager to identify opportunities for improvement.
• Maintain a professional appearance and represent California Motor Direct positively.
• Perform other duties as assigned.

Skills

Verbal communication

Customer service

CRM knowledge

Multitasking

Team player

Work authorization

Education

High school diploma or equivalent

California vehicle salesperson license

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Fontana, Fontana, CA, US

2 days ago Requisition ID: 1001

Salary Range: $60,000.00 To $130,000.00 Annually

Monday–Friday | 10:00 AM–4:00 PM

No appointment needed — walk in and meet with our hiring team on the spot!

California Motor Direct is looking for an experienced and motivated Automotive Sales Associate to join our team.

We believe in providing exceptional vehicles and service with integrity, transparency, and care. As a locally owned and operated automotive group, we take pride in creating a positive experience for our customers and providing our team members with opportunities to grow and succeed.

As an Automotive Sales Associate, you will guide customers through the vehicle-buying process, build lasting customer relationships, and achieve sales goals while maintaining high standards for customer satisfaction.

What We Offer

• Competitive earning potential
• Paid vacation and sick time
• Company-paid Basic Life & AD&D Insurance
• 401(k) with company match
• Health, dental, and vision insurance
• Supplemental insurance options
• Career development and growth opportunities
• Positive, team-oriented work environment

Qualifications

• High school diploma or equivalent required
• Minimum 6 months of verifiable dealership sales experience required
• Valid California Vehicle Salesperson License required
• Valid driver's license and eligibility for coverage under the company's insurance policy
• Bilingual skills preferred, but not required
• Strong communication and customer service skills
• Ability to multitask and perform effectively in a fast-paced sales environment
• Team-oriented, flexible, professional, and results-driven
• Must be authorized to work in the United States
• Must be able to satisfy applicable pre-employment requirements, which may include background, motor vehicle record, and drug screening
• References may be requested

Key Responsibilities

• Greet customers entering the showroom or sales lot and provide professional assistance.
• Identify customer needs by asking questions and listening carefully to their preferences.
• Help customers select appropriate vehicles and recommend alternatives when necessary.
• Maintain current knowledge of inventory, vehicle features, technology, accessories, and automotive industry terminology.
• Provide thorough vehicle presentations and product demonstrations.
• Offer and coordinate test drives in accordance with dealership procedures.
• Maintain a high level of customer satisfaction throughout the sales process.
• Use dealership sales, CRM, and follow-up systems to manage prospects and customer relationships.
• Ensure the Sales Manager has an opportunity to meet each customer.
• Maintain knowledge of applicable federal, state, and local requirements governing retail automotive sales.
• Explain vehicle values, equity, and depreciation to customers when appropriate.
• Assist with transitioning completed sales to the Finance Manager and ensure required paperwork and documentation are complete.
• Coordinate vehicle preparation before delivery, including cleanliness, fuel, and verification that vehicle features are operational.
• Deliver sold vehicles and explain operating features, warranties, and applicable paperwork to customers.
• Introduce customers to the Service Department and assist with scheduling their first service appointment.
• Follow up on post-delivery items, including registration/title matters, “we-owes,” and special customer requests.
• Maintain an active prospect-development and follow-up process.
• Attend required in-person and remote sales meetings.
• Help maintain a clean, organized, and professional sales environment.
• Complete sales orders and related paperwork according to dealership procedures.
• Review sales activity and performance with the Sales Manager to identify opportunities for improvement.
• Maintain a professional appearance and represent California Motor Direct positively.
• Perform other duties as assigned.

Compensation

Actual earnings may vary based on individual sales performance and the applicable compensation plan.

Employment Type: Full-Time
Work Location: On-Site