Sales Associate

LMAF Wax Group; Collierville (TN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Discounted waxing services

Competitive hourly wage with bonuses

Employer-paid basic life and AD&D ins.

Health insurance and other coverage

Paid Time-Off

Job summary

European Wax Center is hiring a Guest Service Associate to warmly welcome guests and manage bookings, inquiries, and transactions. You will educate guests on services and promotions while maintaining a clean reception area and supporting a dynamic team.

This role requires a high school diploma, strong communication, and comfort with scheduling software. Join a fast-paced, service-driven environment with opportunities to grow in a nationwide brand that values guest satisfaction and a positive

Qualifications

• Strong customer service focus and friendly demeanor.
• Excellent verbal and written communication.
• Ability to multitask in a fast-paced setting.
• Attention to detail and guest satisfaction.
• Comfort with computer systems and scheduling software.

Responsibilities

• Greeting guests and assisting with check-in/check-out.
• Managing bookings and handling inquiries by phone and in person.
• Educating guests on services, products, and promotions.
• Maintaining a clean, organized reception area.
• Handling transactions accurately and efficiently.
• Supporting a positive team environment.

Skills

Customer service

Education

High school diploma

Tools

Scheduling software

Job description

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure guest satisfaction throughout their experience.

Responsibilities include

• Greeting guests with a warm and friendly demeanor upon arrival
• Assisting guests with check-in and check-out processes
• Managing booking appointments and handling customer inquiries over the phone and in-person
• Educating guests on services, products, and promotions
• Maintaining a clean and organized reception area
• Handling transactions accurately and efficiently
• Contributing to a positive team environment by supporting fellow associates

Why You'll Love This Role

You'll have the opportunity to work in a dynamic and motivating environment while being the friendly face of our brand. If you have a passion for beauty and customer service, this is the place for you to shine!

Requirements

• High school diploma or equivalent required; experience in a customer service role preferred
• Strong interpersonal and communication skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a focus on guest satisfaction
• Proficiency in computer systems and scheduling software
• Approachable, friendly, and enthusiastic attitude
• Able to work flexible hours, including evenings and weekends

Benefits

• Discounted waxing services and retail products
• Competitive hourly wage plus performance bonuses
• Employer-paid basic life and AD&D insurance
• Employer-subsidized health insurance and other supplemental insurance offers
• Paid Time-Off (increases with tenure)
• Employee referral and guest referral programs

About Us

European Wax Center is a nation-wide company that provides professional waxing services to anyone looking to flaunt smooth skin. Our facilities are modern, clean, and sanitary and include private suites. Our specialists are licensed and trained to deliver an exceptional wax experience. For more information about European Wax Center, or for information about a career with us, visit waxcenter.com. We can also be found on Facebook, Instagram, and TikTok.

EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.