Sales Associate

European Wax Center; Metairie (LA); Presencial; USD 2 066 000 - 2 755 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounted waxing services

Retail products

Employer-paid life and AD&D insurance

Employer-subsidized health insurance

Paid Time Off

Employee referral programs

Guest referral programs

Resumo da oferta

European Wax Center is seeking a Guest Service Associate to greet guests, manage check-in/check-out, and handle bookings with a friendly, professional demeanor. You will educate guests on services and promotions while maintaining a clean reception area and accurate transactions.

This role emphasizes customer service, multi-tasking in a fast-paced environment, and working flexible hours, including evenings and weekends. Training and team support are provided in a dynamic beauty setting.

Qualificações

• High school diploma or equivalent required.
• Experience in a customer service role preferred.
• Ability to multi-task in a fast-paced environment.
• Proficiency in computer systems and scheduling software.

Responsabilidades

• Greet guests with a warm, friendly demeanor on arrival and assist with check-in.
• Assist guests with check-out and manage booking appointments.
• Handle inquiries over the phone and in-person and educate guests on services, products, and promotions.
• Maintain a clean, organized reception area and process transactions accurately.
• Contribute to a positive team environment by supporting fellow associates.
• Opportunity to work evenings and weekends as needed.

Conhecimentos

Customer service

Interpersonal skills

Communication

Multi-tasking

Detail-oriented

Scheduling software

Formação académica

High School Diploma or equivalent

Ferramentas

Scheduling software

Computer systems

Descrição da oferta de emprego

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure guest satisfaction throughout their experience.

Responsibilities include:

• Greeting guests with a warm and friendly demeanor upon arrival
• Assisting guests with check-in and check-out processes
• Managing booking appointments and handling customer inquiries over the phone and in-person
• Educating guests on services, products, and promotions
• Maintaining a clean and organized reception area
• Handling transactions accurately and efficiently
• Contributing to a positive team environment by supporting fellow associates

Why You'll Love This Role: You'll have the opportunity to work in a dynamic and motivating environment while being the friendly face of our brand. If you have a passion for beauty and customer service, this is the place for you to shine!

• High school diploma or equivalent required; experience in a customer service role preferred
• Strong interpersonal and communication skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a focus on guest satisfaction
• Proficiency in computer systems and scheduling software
• Approachable, friendly, and enthusiastic attitude
• Able to work flexible hours, including evenings and weekends

• Discounted waxing services and retail products
• Competitive hourly wage plus performance bonuses. Most Sales Associates average $15 to $20 per hour based personal sales performance.
• Employer-paid basic life and AD&D insurance
• Employer-subsidized health insurance and other supplemental insurance offers
• Paid Time-Off (increases with tenure)
• Employee referral and guest referral programs

About Us: European Wax Center is a nation-wide company that provides professional waxing services to anyone looking to flaunt smooth skin. Our facilities are modern, clean, and sanitary and include private suites. Our specialists are licensed and trained to deliver an exceptional wax experience. For more information about European Wax Center, or for information about a career with us, visit waxcenter.com. We can also be found on Facebook, Instagram, and TikTok.

EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.