Sales Associate

CXtec; City of Syracuse (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

Company-paid life insurance

Disability insurance

Flexible spending accounts

Identity theft & fraud protection

Legal insurance

Pet insurance

Traditional and Roth 401(k) with match

Employee Assistance Program

Tuition reimbursement

Paid vacation, sick/personal days andH

Job summary

CXtec, based in Syracuse, NY, seeks a Sales Associate to drive growth, support the sales channel, and learn day-to-day responsibilities of a sales rep. The role offers a base salary of $45,000–$55,000 with an incentive program and location-specific considerations.

Responsibilities include lead qualification, inbound lead management, CRM upkeep, deal progression updates, pricing quotes, and cross-team collaboration to ensure accurate documentation.

Qualifications

• Associate degree or two years of quota-bearing sales experience.
• Strong communication, time management, and organizational skills.
• Ability to engage IT professionals, including executives, and ask thoughtful questions.

Responsibilities

• Identify and qualify leads by researching potential customers, confirming key decision-makers and making introductory calls.
• Manage inbound leads, respond to inquiries and route high-priority prospects to the appropriate sales representatives.
• Maintain accurate customer data and sales activity records in the CRM system.
• Keep the sales team organized with timely updates on deal progress, follow-ups, and renewal opportunities.
• Prepare pricing quotes, proposals and contracts based on sales team needs.
• Collaborate with procurement, finance and operations teams to ensure documentation is accurate and timely.
• Respond to basic customer questions about CXtec’s IT asset lifecycle solutions, product availability and service offerings.
• Support sales representatives with research on target accounts, industry trends and competitive insights.

Skills

Sales experience

Communication skills

Time management

Organizational skills

Engage IT professionals

Persistence

Coachable

Education

Associate degree

Job description

For more than 45 years, CXtec has helped organizations maximize the value of their IT investments. As North America’s largest secondary-market network hardware provider, we deliver creative lifecycle management solutions to organizations of all sizes worldwide.

We are seeking a Sales Associate to drive sales growth and support the sales channel through lead generation, sales enablement and enhancing customer interactions while learning the day-to-day responsibilities of a sales representative.

The annual base salary range for this position, based out of Syracuse, NY, is $45,000-$55,000. This position also offers an incentive program. The actual salary offered will vary based on applicant’s relevant skills, education, experience, certifications and geographic location as well as other business and organizational needs.

What You’ll Be Doing

• Identify and qualify leads by researching potential customers, confirming key decision-makers and making introductory calls.
• Manage inbound leads, respond to inquiries and route high-priority prospects to the appropriate sales representatives.
• Maintain accurate customer data and sales activity records in the CRM system.
• Keep the sales team organized with timely updates on deal progress, follow-ups, and renewal opportunities.
• Prepare pricing quotes, proposals and contracts based on sales team needs.
• Collaborate with procurement, finance and operations teams to ensure documentation is accurate and timely.
• Respond to basic customer questions about CXtec’s IT asset lifecycle solutions, product availability and service offerings.
• Support sales representatives with research on target accounts, industry trends and competitive insights.

What We’re Looking For

• Associate degree. In lieu of degree must have at least two years of sales experience in a quota bearing position and/or appointment setting experience.
• A positive, passionate and creative mindset.
• Must be coachable and be able to apply new concepts quickly.
• An engaging communicator with strong phone, time management and organizational skills.
• Ability to engage IT professionals, including CEOs, VPs, and Directors and ask thought-provoking questions.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work in a fast-paced, changing environment.
• Demonstrate persistence and resilience.

What We Offer

Our comprehensive benefits package includes:

• Health insurance and prescription drug coverage
• Dental and Vision insurance
• Company-paid life insurance and voluntary life options
• Company paid short-and long-term disability and buy-up options
• Critical illness, accident and hospital indemnity insurance
• Flexible spending accounts
• Identity theft & fraud protection
• Legal insurance
• Pet insurance
• Traditional and Roth 401(k) retirement plan with company match
• Employee Assistance Program
• Tuition reimbursement
• Paid vacation, sick/personal days and holidays
• Flexible work arrangements

Join The Best That Downtown Syracuse Has To Offer

• State of the art office space
• Unlimited Starbucks coffee and flavored water
• Team building
• Volunteer opportunities
• Onsite gym
• Casual dress
• Walking distance from Armory Square, The Landmark and so much more

All offers of employment are conditional upon the successful completion and passing of a background check and drug test.

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, religion, pregnancy, reproductive health decisions, sexual orientation, protected veteran or military status, sex, disability, marital or familial status, domestic violence victim status, gender identity or expression, predisposing genetic characteristics, criminal history or any other legally protected class. Individuals will not be discriminated against on the basis of disability.