Sales Associate

EXPRESS; Castle Rock (CO); On-site; USD 20,402 - 35,404; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Voluntary benefits through YouDecide

Job summary

A retail company in Castle Rock is seeking a Retail Sales Associate to join their team. The role involves maintaining a clean sales floor, providing excellent customer service, and processing transactions efficiently. Candidates should have a high school diploma and 0-2 years of retail experience. The position offers benefits such as medical coverage, paid time off, and a pay range of $14.81 to $25.70 per hour. Flexibility in working hours is required.

Qualifications

• 0-2 years of relevant retail experience, minimum 6 months.
• Availability to work nights, weekends, and non-business hours.
• Meets required physical demands.

Responsibilities

• Maintain a clean and organized sales floor and checkout.
• Provide a great customer experience.
• Process transactions quickly and accurately.
• Drive credit and loyalty member programs.

Skills

Excellent customer service skills

Strong verbal and written communication

Collaborative skills

Experience with technology (iPad, registers)

Education

High School diploma or equivalent

Job description

Store: Outlets @ Castle Rock

We are looking for a Retail Sales Associate to join our team at the Castle Rock outlet.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a great customer experience and deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately, reducing customers’ wait time.
• Positively resolve customer service-related issues, or determine resolution or escalation and communicate with Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging participation.
• Perform other essential functions as directed by your supervisor.

Required Experience & Qualifications

• High School diploma or equivalent.
• 0‑2 years of relevant retail experience; minimum 6 months.
• Proficient in the use of technology (iPad, registers).
• Availability to work nights, weekends, and non‑business hours.
• Meets required physical demands.

Critical Skills & Attributes

• Preferred: previous retail experience.
• Excellent customer service skills and ability to interact with customers.
• Strong verbal and written communication skills with customers, sales leadership, and associates.
• Demonstrated collaborative skills and ability to work well within a team.

Benefits and Compensation

• Medical, pharmacy, dental, and vision coverage.
• 401(k) and Roth 401(k) with company match.
• Merchandise discount.
• Paid Time Off.
• Parental leave for new mothers and fathers.
• Additional benefits for part‑time associates such as individual insurance coverage, paid sick leave, public health emergency leave, and voluntary benefits through YouDecide.

Pay Range

$14.81 - $25.70 per hour.

Equal Opportunity Employer: PHOENIX is an equal opportunity employer. PHOENIX does not discriminate in recruiting, hiring, or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please contact us for assistance.