Sales Associate

Poughkeepsiegalleriamall; Phoenix (AZ); On-site; USD 21,352 - 29,549; Part time

Benefits offered by this job

Medical, pharmacy, dental and vision coverage

401(k) with Company match

Paid Time Off

Parental leave

Job summary

A major retail company in Phoenix seeks a Sales Associate to enhance the in-store shopping experience. Responsibilities include maintaining a clean sales floor, assisting with product launches, and ensuring quick transaction processing. Ideal candidates will have a high school education and customer service experience. The position offers a variety of benefits including medical coverage and a 401(k) plan. Compensation ranges from $15.50 to $21.45 per hour, depending on skills and experience.

Qualifications

• 0-2 years of relevant job experience, minimum 6 months preferred.
• Proficient in technology usage, including iPad and registers.
• Meets defined availability criteria including nights and weekends.

Responsibilities

• Maintain a clean and organized sales floor and stock room.
• Assist with product launches according to company procedures.
• Process transactions quickly, reducing customer wait times.

Skills

Customer service skills

Strong verbal communication

Team collaboration skills

Education

High School or Equivalent

Tools

iPad

Registers

Job description

The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.

Key Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or escalated further – communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Required Experience & Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience – minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Critical Skills & Attributes

• Customer service skills and ability to interact with customers
• Strong verbal and written communication skills specifically with customers, sales leadership team and associates
• Demonstrated collaborative skills and ability to work well within a team

Benefits and Compensation

PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Paid Time Off
• Parental leave for new moms and dads

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Pay Range

$15.50 – $21.45 per hour

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say ‘Associate Relations’ or send an e-mail to [e-mail] and let us know the nature of your request and your contact information.