Sales Associate

COS; California; Vor Ort; USD 22.000 - 31.000; Teilzeit

Benefits dieser Stelle

Staff discount 25%

HIP incentive program

Development opportunities

Holiday and Birthday Pay

Employee Assistance Program

Zusammenfassung

COS is seeking a Sales Associate to greet customers and embody the heart of our brand on the shop floor. You will provide high-level service from conversations to the cash desk, assist with fittings, and keep stock replenished and merchandised to showcase the latest garments.

Previous retail experience is helpful but not required; we value warmth, enthusiasm, and a willingness to learn. Part-time position with competitive compensation and staff discounts.

Qualifikationen

• Customer-focused: you enjoy engaging with people and delivering excellent service.
• Adaptable and flexible: responsive to changing priorities and customer requests.
• Action-oriented: proactive and driven to take initiative and complete tasks.
• Strong communicator: clear, active listening, and understanding others' needs.
• Eager to learn: open to feedback and growth opportunities.
• Brand enthusiast: passionate about COS and its collection, sharing that enthusiasm with customers.
• Schedule flexibility: able to work varied hours including evenings and weekends.

Aufgaben

• Greet customers and embody the brand's heart in every interaction.
• Provide high-level service from conversations to cash desk, fitting rooms and floor presence.
• Process deliveries, replenish stock, and merchandise garments on the shop floor.
• Guide customers through their shopping journey with warmth and proactive service.
• Collaborate with team to create welcoming experiences and moments that matter.

Kenntnisse

Customer focus

Adaptable

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Jobbeschreibung

Job Description

As the Sales Associate, youare thefriendly face that greet our customers and embodythe heart of our brand.

You'llhave the opportunity to provide customers with high-level service at every turn. From initiating conversations toassistingat the cash desk, fitting rooms and throughout the shop floor,you'llplay a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishingstockand merchandising the latest garments on the shop floor.

Your roleisessential in creating welcoming experiences thatshowcasethe best ofour brand. With warmth and enthusiasm,you'llguide our customers through their journey, offering genuineassistanceand proactive service to uplift and inspire. Together, in collaboration with your team,you’llcreate moments that matter.

Whilepreviousexperience in customer service and familiarity withfabricsare nice to have,they'renot mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible:Adaptable and responsive to changing priorities and customerrequests.
• Action-oriented: Proactive and driven to take initiative and get things donewith quality.
• Strong communicator:You have a genuine interest in people, communicateclearly, and actively listen to understandothersperspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

• Understandingof store operations & customer service skills frompreviousretail experience
• Confident in offering customers advice on fashion trends, materials, sizingetc...

Additional Information

• This is aPart Time Position
• Compensation ($19.00)

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .

In addition to this Canada based colleagues also receive:

• 25% Staff Discount
• Clothing Allowance
• Employee Assistance Program
• Holiday and Birthday Pay
• Plus, additional Voluntary Benefits.

Inclusion & Diversity

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

All your information will be kept confidential according to EEO guidelines.