Sales Associate

Heyday Skincare; Bethesda (MD); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive Hourly Wage

Membership and Product Commission

Discounted facials

Friends & Family Discount on Services

40% Product Discount

Training and growth opportunities

Job summary

Heyday Skincare is seeking energetic shop associates to deliver an outstanding guest experience. You will engage with clients, recommend products, and help guests plan future visits while maintaining a welcoming environment.

This role emphasizes friendly, professional communication, knowledge of promotions, and seamless assistance with daily shop tasks to support therapists and overall Heyday brand standards.

Qualifications

• Excellent customer service and problem-solving skills are required.
• Ability to prioritize and mult-task in a fast-paced environment.
• Strong communication skills with phone and email etiquette.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, and future appointments.
• Assist with restocking and product sales/returns.

Skills

Customer service

Problem solving

Multitasking

Communication

Phone etiquette

Organizational skills

Weekend flexibility

Job description

Benefits/Perks

• Competitive Hourly Wage
• Membership and Product Commission
• Discounted facials
• Friends & Family Discount on Services
• 40% Product Discount
• Training and growth opportunities

Qualifications

• Outstanding customer service and problem-solving skills
• Ability to prioritize and multi-task within a fast-paced environment
• Able to initiate tasks and perform duties without direction
• Excellent communication skills.
• Friendly and professional phone and email etiquette
• Must have superior organizational skillsFlexibility to work weekends, opening shifts, and closing shifts

Job Summary

You are the foundation of our organization's success. You are an expert in creating a world-class guest experience in our shops. You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assists with re-stocking products and assist clients with product sales and returns.
• Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance.
• Support the Skin Therapists to ensure a successful check-in and check-out process.
• Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.
• Assist with the training and coaching of new hires.

About Heyday

We’re Heyday, a fast-growing skincare brand transforming the facial experience-and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.

We’ve been named Best Facial by New York Magazine and Cosmopolitan , but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are.

At Heyday, we’re always looking ahead- because the best is yet to come. Ready to be part of what’s next?