Sales Associate

Heyday Skincare - Kirkland; Kirkland (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Flexible schedule

Competitive hourly wage

Membership & product commission

Discounted facials

Friends & family discount on services

Product discount 35%

Job summary

Heyday Skincare - Kirkland welcomes a guest-experience-focused team member who delivers memorable service by connecting with guests, sharing product recommendations, anticipating needs, and resolving questions.

As a shop associate you educate clients on promotions, memberships, and services, assist with product sales and returns, restock, and support training of new hires.

Qualifications

• Outstanding customer service and problem-solving skills.
• Ability to prioritize and multi-task within a fast-paced environment.
• Able to initiate tasks and perform duties without direction.
• Excellent communication skills.
• Friendly and professional phone and email etiquette.
• Must have superior organizational skills.
• Flexibility to work weekends, opening shifts, and closing shifts.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assists with re-stocking products and assist clients with product sales and returns.
• Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance.
• Support the Skin Therapists to ensure a successful check-in and check-out process.
• Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.
• Assist with the training and coaching of new hires.

Skills

Customer service

Problem-solving

Multitasking

Communication

Phone & email etiquette

Organizational skills

Weekend availability

Job description

Benefits

• Employee discounts
• Paid time off
• Flexible schedule

Benefits/Perks

• Competitive Hourly Wage
• Membership and Product Commission
• Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Training and growth opportunities

Qualifications

• Outstanding customer service and problem-solving skills
• Ability to prioritize and multi-task within a fast-paced environment
• Able to initiate tasks and perform duties without direction
• Excellent communication skills.
• Friendly and professional phone and email etiquette
• Must have superior organizational skills
• Flexibility to work weekends, opening shifts, and closing shifts

Job Summary

You are the foundation of our organization's success. You are an expert in creating a world-class guest experience in our shops. You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assists with re-stocking products and assist clients with product sales and returns.
• Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance.
• Support the Skin Therapists to ensure a successful check-in and check-out process.
• Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.
• Assist with the training and coaching of new hires.

About Heyday

We’re Heyday, a fast-growing skincare brand transforming the facial experience—and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.

We’ve been named Best Facial by New York Magazine and Cosmopolitan , but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are.

At Heyday, we’re always looking ahead—because the best is yet to come. Ready to be part of what’s next?