Sales Associate

Michigan Fine Wine & Spirits LLC; Ann Arbor (MI); On-site; USD 21,903 - 30,665; Part time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Job summary

Michigan Fine Wine & Spirits LLC in Ann Arbor is seeking Store Team Members to deliver exceptional customer service and drive sales by advising customers on products. Responsibilities include inventory management, fulfilling orders, and ensuring compliance with alcohol laws.

The ideal candidate has 1-3 years of retail experience, a high school diploma, and can work flexible hours. The position offers generous benefits, including paid time off, healthcare plans, and employee discounts, with pay ranging from $15.90 to $22.26 hourly.

Qualifications

• 1-3 years of work experience, preferably in retail.
• Ability to work flexible hours including evenings and weekends.
• Must be 21 years or older.

Responsibilities

• Maximize product inventory by processing freight and organizing inventory.
• Deliver exceptional service and build relationships with customers.
• Participate in product training to grow product knowledge.
• Ensure compliance with all laws related to alcohol sales.

Skills

Customer service

Sales

Inventory management

Point-of-sale systems

Education

High school diploma or equivalent

Job description

About the Role

All Store Team Members play an essential role in building the company brand by delivering excellent customer service. You will provide service and drive sales by engaging with customers and advising them on products. While both part‑time and full‑time positions generally focus on sales responsibilities, you may also be assigned merchandising, front end, or other responsibilities as needed.

Responsibilities

• Maximize product inventory by processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations.
• Fulfill orders and assist with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing them about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities as assigned and perform other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws (if delivery is added as an essential job function).

Qualifications

• High school diploma or equivalent preferred.
• 1‑3 years of work experience; 1+ year in a retail setting preferred.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements

• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8‑10 hours a day.
• Safely lift, load, and handle cases and pallets.
• Climb ladders and lift 50 lbs. overhead repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre‑tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & More!

Pay

Worker Type: RegularPay Range: $15.90 - $22.26 Hourly

EEO Statement

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process.

To view our full career page, click here: https://careers.totalwine.com/