Sales Associate

Torrid; Altoona (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Sales Associate to join their team in Altoona. This role is all about creating a welcoming shopping experience for customers, ensuring they feel valued and confident. You'll engage with customers, manage register functions, and maintain store standards while working in a dynamic environment. With a commitment to diversity and inclusion, this company offers a supportive workplace where your contributions matter. Enjoy great perks like a generous employee discount and a 401K plan, making this an exciting opportunity for those who love fashion and customer interaction.

Benefits

50% Employee Discount

401K with Company Match

Employee Stock Purchase Program

Tuition Reimbursement

Mental Health Resources

Sick Time

Qualifications

• Previous sales or customer service experience is a plus.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide exceptional shopping experience to encourage customer loyalty.
• Maintain sales floor and ensure visual standards are met.

Skills

Customer Service

Multitasking

Fashion Awareness

Education

High School Diploma

Job description

StoresAltoona (Outlets of Des Moines), IA

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for our customers and employees. We are committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruiting, training & development, and retention. We believe that inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you will provide a genuine connection to every customer by making them feel comfortable, cared for, and confident.

What You’ll Do:

• Provide an exceptional shopping experience to encourage positive customer connections and loyalty.
• Perform register functions, utilizing sales, promotion, and product knowledge to drive add-on sales.
• Work a flexible schedule that includes holidays, nights, and weekends.
• Maintain the sales floor and ensure visual standards are met.
• Assist in organizing the stockroom and maintaining a clean, inviting store environment that inspires customers to shop.

What You’ll Need:

• Previous sales or customer service experience is a plus.
• Ability to multitask in a fast-paced environment while creating an excellent customer experience.
• Fashion-consciousness and awareness of current trends.

Physical Requirements (with or without reasonable accommodation):

• Ability to stand and walk during scheduled shifts.
• Ability to pack and unpack shipments, arrange and move store fixtures, and lift packages up to 50 pounds.
• Ability to reach for merchandise using ladders, step stools, merchandise retrieving poles, etc.

What You’ll Get:

• 50% employee discount, additional monthly discount coupons, mental health resources, sick time*
• 401K with company match, Employee Stock Purchase Program (ESPP), tuition reimbursement

*Sick time benefit available where legally required.

The job posting describes the general nature of work performed by associates and is not inclusive of all duties and responsibilities, which are subject to change.

Our company participates in E-Verify, a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). This process compares information provided to records in the Social Security Administration and Department of Homeland Security databases to verify identity and employment eligibility.

Relevant E-Verify and employment eligibility posters:

• E-Verify Participation Poster
• Eligibility to Work Poster (English)
• Eligibility to Work Poster (Spanish)

Additional notices include the California Privacy Rights Act (CPRA) and EEOC poster links.