Sales Associate

Mor Furniture for Less Inc; Albuquerque (NM); On-site; USD 30,000 - 50,000; Full time

Job summary

A furniture retail company in Albuquerque is seeking a Sales Representative to provide exceptional customer service and drive sales. Responsibilities include greeting customers, demonstrating product features, and processing sales orders. Candidates should have strong communication skills, experience with project management, and the ability to work flexibly in a dynamic environment. This position requires teamwork and adaptability to achieve sales goals and maintain a safe and welcoming showroom.

Qualifications

• Ability to effectively present information to management.
• Strong skills in word processing and spreadsheets.
• Experience with project planning and coordination.

Responsibilities

• Greet and acknowledge all customers.
• Demonstrate furniture features effectively.
• Process sales orders and complete financing paperwork.

Skills

Communication skills

Problem-solving skills

Computer skills

Project Management skills

Visionary Leadership skills

Strategic Thinking skills

Safety and Security skills

Job description

Description

Sales – Job Duties

JOB PURPOSE: The sales representative provides fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates, Sales Leads and Showroom Managers specialize in product knowledge, providing information on product features, and knowing related items to sell an entire project. Employees in this position know how to greet, qualify, recommend and close every client in their showroom. Sales Associates, Sales Leads and Showroom Managers maintain the condition of the showroom and ensure that it is clean, customer ready, and safe. Each employee has the responsibility of providing a safe working and shopping environment by following all safety policies and standards. Employees must complete specified safety training and immediately correct hazards, unsafe conditions or report said conditions and or hazards to the Manager on Duty. Employees must work safely so as not to endanger themselves, co‑workers and or customers.

Essential Duties and Responsibilities

1. Greet/acknowledge all customers
2. Ability to demonstrate furniture features (i.e., demonstrate how a recliner functions)
3. Process sales orders, complete financing paperwork
4. Maintain display models
5. Discuss available options (good, better, best)
6. Set and achieve personal sales goals
7. Read daily, weekly, monthly sales reports
8. Assist with inventory control
9. Utilize excellent customer service skills
10. Perform related duties as assigned

Requirements

Minimum Qualifications

1. Communication skills: Ability to read, analyze and interpret documents; ability to respond to inquiries or complaints from customers/employees; ability to effectively present information to top management, middle management or employees; ability to speak clearly and persuasively in positive or negative situations; ability to write clearly and informatively; edit work for English structure usage.
2. Computer skills: Ability to work with word processing, spreadsheet and database software applications.
3. Problem‑solving skills: Ability to identify and resolve problems in a timely manner; gathers and analyzes information skillfully; develop alternative solutions; work well in group problem‑solving situations; use reason even when dealing with emotional topics.
4. Project Management skills: Ability to develop project plans; coordinate projects; communicate changes and progress; complete projects on time and within budget; manage project team activities.
5. Visionary Leadership skills: Ability to display passion and optimism; inspire respect and trust; mobilize others to fulfill the vision; provide vision and inspiration to peers and subordinates.
6. Strategic Thinking skills: Ability to develop strategies to achieve organizational goals; understand organization’s strengths and weaknesses; adapt strategy to changing conditions.
7. Safety and Security skills: Ability to observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.

Other Work Expectations/Requirements

Retain and comprehend information in order to receive and follow instructions, read, interpret, compare and analyze data, research information in order to resolve problems, identify issues requiring further attention, corrections and/or make recommendations, then take preventive actions; process facts and apply judgments, communicate with others to provide or obtain information. Demonstrate adaptability and flexibility to changing priorities, deadlines, demands and assignments while maintaining cohesive and harmonious working relationships. Establish and maintain collaborative working relationships with others related to learning, problem solving, backup support and fostering team support. Perform repetitive key strokes to compile and prepare documents, reports and correspondence.

The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of responsibilities, duties and skills. Management retains the discretion to add or change the duties at any time.