Sales Assistant Team Lead

NQM Funding; United States; Remote; USD 70,000 - 80,000; Full time

Job summary

NQM Funding, LLC seeks a Sales Assistant Team Lead to manage the Sales Assistants and support TPO Lending Account Executives. The role requires strong leadership skills, a focus on customer service, and the ability to drive cross-functional collaboration and continuous improvement. Join a team where your expertise is valued in a dynamic environment that champions excellence in Non-QM lending.

Benefits

Medical Plan

Dental Plan

Vision Plan

GAP Insurance

Life Insurance paid by the company

Voluntary Life Insurance

401K

Pet Insurance

Legal Shield/ID Shield

Qualifications

• 5+ years Sales Assistant or equivalent residential mortgage experience.
• Detailed oriented and dependable.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage the pipelines and day-to-day functions of the Sales Assistants.
• Provide training, coaching, and mentoring of Sales Assistants.
• Ensure compliance with applicable federal, state, and local laws.

Skills

Time management

Customer relations

Organization

Communication

Critical thinking

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

Excel

Encompass

Job description

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Join to apply for the Sales Assistant Team Lead role at NQM Funding, LLC

Are you ready to advance your career in a dynamic, industry-leading environment? Join NQM Funding, LLC, a top secondary market investor renowned for our expertise and innovation in the Non-QM space. We operate both wholesale and correspondent channels, backed by our strong partnership with a global investment management firm. At NQM Funding, LLC offer cutting-edge programs, exceptional service, and highly competitive pricing.

By joining our team, you’ll have the opportunity to work with a focused and passionate group of professionals who are committed to shaping the future of Non-QM lending. We offer an environment where your expertise is valued, and your career aspirations can flourish. If you’re looking for a place to grow and make a tangible impact in the industry, NQM Funding, LLC is the perfect fit for you. Apply now to be part of a company that’s redefining excellence in Non-QM lending!

Our TPO Division is looking to hire a Sales Assistant Team Lead.

ALL REMOTE POSITIONS REQUIRE A DOWNLOAD SPEED OF NO LESS THAN 50 MBPS.

Job Title Sales Assistant Team Lead

Reports To Senior Director of Mortgage Lending

FLSA Status Exempt

Department Account Executives

Division TPO

Salary Range $70K to $80K per year plus monthly bonus.

Summary As a Team Lead, they will help manage the day-to-day functions of the Sales Assistants, provide leadership, training and support to the team. This position provides a wide range of duties related to the day-to-day functions for TPO Lending Account Executives. Assists assigned Account Executives with a variety of business development, problem resolution and administrative services. Provides necessary support to increase production levels.

Duties And Responsibilities

• Help manage the pipelines and day to day functions of the Sales Assistants.
• Provide training, coaching, and mentoring of Sales Assistants.
• Maintain constant communication with the team to ensure their capacity levels are within expectations. Identify opportunities for improvement.
• Report team standings (service, production, expectations) to management.
• Provide individualized touch customer assistance to external and internal customers; assist in file discrepancy issues and provide follow up and resolution on all facets of the loan process.
• Function as a Sales Assistant and fulfill all requirements for accounts directly assigned.
• Business Development Support – prepare reports as requested by AE and management; prepare materials for conferences and presentations; coordinate and manage marketing to TPOs; introduce TPOs to companywide initiatives.
• Assist initial and annual customer recertification process.
• Constantly review pipelines to ensure that loans are on the correct path and assist where needed to move loans to the Relationship Manger.
• Work to solve issues noted by the Sales Assistants to promote an efficient and effective work experience.
• Reporting Support proactive support duties for Account Executives; create reports to support production management; assist with data base/account management; manage loan rush requests; create communications on specific topics and distribute to customers; complete special projects as assigned.
• Ensures compliance with applicable federal, state, and local laws and regulations. Complete all required compliance training.
• Maintains knowledge of and adhere to internal compliance policies and procedures. Takes responsibility to keep up to date procedures and training for all Sales Assistants.
• Manage and ensure that coverage is provided for each AE in the event of absence.
• Provides business development and marketing support.
• Assist in planning and booking of conferences and business marketing opportunities as needed. Attend conferences upon request.
• Performs other related duties as assigned.
  
  

Skills

• Excellent time management, customer relations, prioritization, and organization skills
• Detailed oriented and dependable
• Excellent written and verbal communication skills
• Excellent critical thinking skills
• Ability to work independently with minimal supervision
• Proven computer skills with knowledge of Windows based applications, including Microsoft Office and Excel
• Encompass experience preferred.
  
  

Education/Experience

• Bachelor’s degree in business or related field is preferred, or an equivalent combination of education and/or experience.
• 5+ years Sales Assistant or equivalent residential mortgage experience
  
  

NQM Funding, LLC Offers The Following Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• GAP Insurance
• Life Insurance paid by the company
• Voluntary Life Insurance
• 401K
• Pet Insurance
• Legal Shield/ID Shield
  
  

Equal Employment Opportunity

NQM Funding, LLC management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment.

NQM Funding, LLC will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

NQM Funding, LLC will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to NQM Funding, LLC.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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