Sales Assistant / Japanese Bilingual

Pasona N A, Inc.; San Jose (CA); On-site; USD 34,000 - 39,000; Part time

Job summary

Pasona N A, Inc. is seeking a Sales Assistant fluent in Japanese to support U.S. sales operations from our San Jose office.

The role involves processing orders, coordinating with manufacturing teams in Japan, and ensuring timely delivery to customers in the United States. Qualifications include professional Japanese and English communication, strong organizational skills, and experience in sales support or logistics.

Qualifications

• Professional Japanese and English communication skills.
• Strong organizational skills and attention to detail.
• Ability to coordinate multiple orders, shipments, and deadlines simultaneously.
• Experience with customer service and coordinating with manufacturing teams.

Responsibilities

• Enter new sales orders and quotations into the company system.
• Coordinate with factories in Japan to confirm production and shipping dates and communicate updates to customers.
• Monitor warehouse inventory levels and report issues to the Sales Manager.
• Process rush orders and update shipping information as needed.
• Determine shipping methods, routes, and carriers based on timing, specifications, and cost.
• Schedule and track inbound and outbound shipments.
• Coordinate deliveries to meet customer requirements and deadlines.
• Maintain accurate warehouse inventory records.
• Issue invoices and credit memos.
• Support Accounts Receivable collection by contacting customers.
• Provide ongoing administrative and operational support to the sales team.

Skills

Japanese language

English communication

Organizational skills

Customer service

Multitasking

Job description

Sales Assistant -Japanese Bilingual

Location: San Jose, CA

Compensation: $25–$28/hour, depending on experience

Hours: Standard hours are 9:00 AM–6:00 PM. Flexible schedules, such as 9:00 AM–5:00 PM or 9:00 AM–4:00 PM, may be considered based on the candidate’s availability.

Employment Type: Short-term Temporary(09/2026~11/2026)

Professional Japanese language ability required. This position requires regular communication with manufacturing teams in Japan regarding orders, inventory, shipping schedules, and product delivery.

Company Overview

A major Japanese manufacturing company is seeking a bilingual Sales Assistant to support sales operations and order fulfillment. The company provides products primarily used in the semiconductor manufacturing equipment industry.

Position Summary

The Sales Assistant will manage sales orders, inventory, shipping, and delivery coordination while supporting the sales team and customers. Professional Japanese language ability is required to coordinate directly with manufacturing teams in Japan and ensure timely product delivery to U.S. customers.

Key Responsibilities

• Enter new sales orders and quotations into the company system.
• Coordinate with factories in Japan to confirm production and shipping dates and communicate updates to customers.
• Monitor warehouse inventory levels and promptly report issues to the Sales Manager.
• Process rush orders and update sales orders and shipping information as needed.
• Determine appropriate shipping methods, routes, and carriers based on timing, specifications, and cost.
• Schedule and track inbound and outbound shipments.
• Coordinate deliveries to ensure customer requirements and deadlines are met.
• Maintain accurate warehouse inventory records.
• Issue invoices and credit memos.
• Support Accounts Receivable collection by contacting customers.
• Provide ongoing administrative and operational support to the sales team.

Qualifications

Required:

• Professional Japanese and English communication skills.
• Strong organizational skills and attention to detail.
• Ability to coordinate multiple orders, shipments, and deadlines simultaneously.
• Strong customer service and communication skills.
• Ability to work effectively with customers in the U.S. and manufacturing teams in Japan.
• Basic proficiency with business systems and office applications.

Preferred:

• Experience in sales support, order processing, logistics, shipping, or inventory management.
• Experience coordinating with overseas manufacturing teams.
• Experience with semiconductor, manufacturing, or industrial products.
• Familiarity with invoicing, Accounts Receivable, and warehouse inventory processes.

Other Details

• This is a short-term temporary assignment.
• The position involves frequent coordination between U.S. customers and Japan-based manufacturing teams.
• Products primarily support the semiconductor manufacturing equipment industry.

This role may include additional responsibilities as needed based on business needs.