Sales Assistant (B2B Sales)

FASTSIGNS #71301; St. Louis (MO); In loco; USD 28.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid vacation after 1 year

Paid holidays

401K

Extensive training via FASTSIGNS U and

remote resources

M-F work schedule

Bonus potential

Descrizione del lavoro

Fastsigns International is seeking a customer-focused team member to handle calls, emails, and walk-in customers while accurately inputting estimates and orders into the POS system. You will follow up to ensure high customer satisfaction and maintain a clean, standards-driven front of house.

Ideal candidates have strong communication skills, a sales mindset, and the ability to collaborate with design and production teams. Relevant experience in graphics or print is a plus.

Competenze

• Describe products and services and articulate options to customers.
• Maintain professional communication with customers and teammates.
• Understand pricing, quotes, and basic math for orders.
• Able to develop relationships with industry vendors and partners.

Mansioni

• Answer incoming calls, emails, and greet walk-in customers.
• Input estimates and orders into POS accurately.
• Follow up with customers to ensure satisfaction.
• Keep front of house clean and aligned with standards.
• Establish vendor relationships and manage production/installation status.
• Tele-prospect to local businesses to set appointments and identify sales opportunities.
• Manage leads from various sources and assign to appropriate channels.

Conoscenze

Clear speaking voice

Strong communication

Visual products knowledge

Sales oriented

Sense of urgency

Team collaboration

College education preferred

Print shop experience a plus

Formazione

College education preferred

Descrizione del lavoro

Benefits

• 401(k)
• Dental insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Description

• Answer incoming telephone calls, e-mails and manage walk-in customers
• Input estimates and orders into point of sales system - requires attention to detail and understanding of basic math
• Follow-up with customers to insure a high level of customer satisfaction
• Make sure retail front of house location is clean and meets company standards
• Establish relationship with industry vendors and partners
• Manage and provide status updates on production and installation
• Tele-prospecting to local businesses to set up appointments and discover sales opportunities
• Manage leads received from various sources and their proper assignment

Skills

• Clear speaking voice
• Strong communication and customer service ability
• Understand the various types of visual communication products that we offer and be able to articulate them to customers
• Have a sales DNA attitude that focuses on a high level of customer satisfaction
• Natural sense of urgency
• Partner well with the design and production team
• College education preferred but not required the right candidate
• Previous graphics or print shop a plus but not required

Benefits

• Paid vacation after 1 year
• Paid holidays
• 401K
• Extensive training via online (FASTSIGNS University) and remote resources
• M-F work schedule
• Bonus potential