Sales Assistant

Twelve; Seattle (WA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Discretionary bonuses

Paid time off

Parental leave

Summer Fridays

Job summary

Twelve designs and builds the world’s most inspiring merchandise and packaging for top brands, based in Seattle. We seek a detail-oriented Sales Assistant to support showroom setup, manage orders, and handle essential administrative tasks with accuracy and efficiency.

You will collaborate with Account Executives, prepare samples, and maintain precise records using Excel and internal tools. The role emphasizes customer service, data integrity, and proactive problem-solving within a collaborative

Qualifications

• Proven experience in retail, sales support, or administrative roles.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in Microsoft Excel and data entry accuracy.
• Detail-oriented with a focus on accuracy in record keeping and data entry.
• Excellent written and verbal communication skills.

Responsibilities

• Showroom setup and market preparation to create an appealing environment for customers.
• Sales support by collaborating with Account Executives and managing samples and inquiries.
• Track and manage customer orders, inventory, and data in internal systems.
• Perform accurate data entry for orders, item setups, and client information.
• Provide general administrative support to the sales team, including reports and documentation.

Skills

Retail experience

Sales support

Administrative experience

Organizational skills

Excel proficiency

Communication skills

Tools

Excel

Job description

About Twelve
Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. With deep expertise across global production, creative innovation, and sustainability, we turn bold ideas into elevated, high-impact realities. Our clients—ranging from luxury fashion and beauty to leading lifestyle brands—trust us to deliver unforgettable experiences through beautifully executed product and packaging.

Job Overview

We are seeking a detail-oriented and highly organized Sales Assistant to join our dynamic team. The ideal candidate will play a key role in supporting our sales and customer service efforts by assisting with showroom setup, managing orders, and performing essential administrative tasks. This position requires a high level of accuracy, multitasking skills, and the ability to handle various clerical responsibilities, including data entry and record keeping.

Key Responsibilities

• Showroom Meeting Preparation & Presentation
  • Assist with market preparation and meeting set-up to create an appealing and professional environment for customers.
• Sales Support
  • Collaborate with Account Executives to drive sales initiatives and support customer service efforts.
  • Prepare and manage samples that need to be sent out to customers.
  • Assist in managing client communications and follow-ups related to orders and product inquiries.
• Order & Inventory Management
  • Track and manage customer orders, ensuring accurate and timely processing of sales.
  • Utilize Excel and internal tools to maintain detailed records of orders, inventory, and customer data.
• Data Entry & Record Keeping
  • Perform accurate data entry for orders, item setups, and client-specific information into client portals and internal systems.
  • Maintain comprehensive records of sales activity and orders.
• General Administrative Support
  • Assist with administrative tasks as needed by the sales team, including preparing reports, organizing documentation, and handling other office duties.

Qualifications

• Proven experience in retail, sales support, or administrative roles (preferably in a showroom or retail environment).
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Excel
• Detail-oriented with a strong focus on accuracy in data entry and record keeping.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a team environment.
• A proactive approach to problem-solving and customer service.

What You Can Expect

• Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
• Mental Health Mondays: once a month our offices close globally (that's 12 additional days per year)
• Generous Paid Time Off – Including your birthday, personal days, time‑off around holidays.
• Paid Parental Leave
• Summer Fridays
• Discretionary bonuses

Salary

Salary: $26-28/hr depending on experience

Twelve Inc. is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. It is the policy of the Company to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, creed, color, religion, sex, national origin, ancestry, age, alienage or citizenship status, disability, or handicap, marital status, familial status, veteran status, sexual orientation, arrest record, genetic information or any other characteristic protected by applicable federal, state or local laws.