Sales Assistant

Twelve NYC; Seattle (WA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability, 1

Mental Health Mondays

Paid Time Off

Parental Leave

Summer Fridays

Discretionary bonuses

Job summary

Twelve Inc. in Seattle seeks a detail-oriented Sales Assistant to support showroom setup, process orders, and handle administrative tasks with accuracy. You will collaborate with Account Executives to drive sales and maintain clear client communications.

The role requires strong Excel skills, excellent written and verbal communication, and the ability to multitask in a fast-paced environment. In addition to generous benefits, the position offers full-time hours and opportunities to grow within

Qualifications

• Proven experience in retail, sales support, or administrative roles; showroom/retail environment preferred.
• Strong organizational skills and ability to manage multiple tasks.
• Excellent written and verbal communication.
• Attention to detail and accuracy in data entry and record keeping.

Responsibilities

• Assist with showroom setup and market preparation for meetings.
• Collaborate with Account Executives to drive sales and support customer service.
• Prepare and manage samples to be sent to customers; follow up on inquiries.
• Track orders and maintain records of orders, inventory, and customer data.
• Perform accurate data entry into client portals and internal systems; keep comprehensive records.
• Provide general administrative support to the sales team, including reporting.

Skills

Microsoft Excel

Data entry

Communication skills

Organizational skills

Tools

Client portals

Job description

About Twelve

Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. With deep expertise across global production, creative innovation, and sustainability, we turn bold ideas into elevated, high-impact realities. Our clients—ranging from luxury fashion and beauty to leading lifestyle brands—trust us to deliver unforgettable experiences through beautifully executed product and packaging.

Job Overview

We are seeking a detail-oriented and highly organized Sales Assistant to join our dynamic team. The ideal candidate will play a key role in supporting our sales and customer service efforts by assisting with showroom setup, managing orders, and performing essential administrative tasks. This position requires a high level of accuracy, multitasking skills, and the ability to handle various clerical responsibilities, including data entry and record keeping.

Key Responsibilities

• Showroom Meeting Preparation & Presentation:
  • Assist with market preparation and meeting set-up to create an appealing and professional environment for customers.
• Sales Support:
  • Collaborate with Account Executives to drive sales initiatives and support customer service efforts.
  • Prepare and manage samples that need to be sent out to customers.
  • Assist in managing client communications and follow-ups related to orders and product inquiries.
• Order & Inventory Management:
  • Track and manage customer orders, ensuring accurate and timely processing of sales.
  • Utilize Excel and internal tools to maintain detailed records of orders, inventory, and customer data.
• Data Entry & Record Keeping:
  • Perform accurate data entry for orders, item setups, and client-specific information into client portals and internal systems.
  • Maintain comprehensive records of sales activity and orders.
• General Administrative Support:
  • Assist with administrative tasks as needed by the sales team, including preparing reports, organizing documentation, and handling other office duties.

Qualifications

• Proven experience in retail, sales support, or administrative roles (preferably in a showroom or retail environment).
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Excel
• Detail-oriented with a strong focus on accuracy in data entry and record keeping.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a team environment.
• A proactive approach to problem-solving and customer service.

What You Can Expect

• Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
• Mental Health Mondays: once a month our offices close globally (that's 12 additional days per year)
• Generous Paid Time Off – Including your birthday, personal days, time-off around holidays.
• Paid Parental Leave
• Summer Fridays
• Discretionary bonuses

Salary: $26-28/hr depending on experience

Twelve Inc. is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. It is the policy of the Company to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, creed, color, religion, sex, national origin, ancestry, age, alienage or citizenship status, disability, or handicap, marital status, familial status, veteran status, sexual orientation, arrest record, genetic information or any other characteristic protected by applicable federal, state or local laws.