Sales Assistant

Pasona Inc. (United States); San Jose (CA); Hybrid; USD 34,000 - 37,000; Part time

Job summary

Pasona Inc. in San Jose, CA is seeking a part-time Sales Assistant to support customer orders, inventory, logistics, and sales administration.

The role manages orders, coordinates shipments, and collaborates with U.S. customers and Japan-based manufacturing teams to ensure timely delivery and accurate data entry. 20–30 hours/week with hybrid work arrangement.

Qualifications

• Associate or bachelor's degree required.
• Minimum 1 year of administrative experience or equivalent.
• Proficient with Word, Excel, PowerPoint.
• Strong written and verbal communication skills.
• Excellent organization, problem-solving and interpersonal skills.
• Ability to manage multiple priorities and deadlines.
• Customer-focused with attention to detail.

Responsibilities

• Enter and manage customer orders, quotations, and related data in order management systems.
• Monitor warehouse inventory, track stock levels, and report discrepancies.
• Maintain customer EDI portals and coordinate urgent orders.
• Schedule inbound and outbound shipments with carriers.
• Select shipping methods and routes based on delivery requirements and costs.
• Prepare customer invoices and credit memos.
• Monitor outstanding payments and follow up with customers.
• Respond to customer inquiries and resolve order or delivery issues.
• Coordinate with sales teams and Japan-based manufacturing departments regarding product availability and delivery schedules.
• Maintain accurate records and support cross-functional communication.

Skills

MS Word

MS Excel

PowerPoint

Communication skills

Organization

Problem-solving

Multitasking

Education

Associate's degree

Bachelor's degree

Job description

Location: San Jose, CA

Hourly Pay: $25-$27

Hours: Part-time, approximately 20–30 hours/week (typically 4–6 hours/day); flexible based on availability

Employment Type: Temporary, Hybrid (3 days onsite, 2 days remote)

Applications will only be considered from candidates who meet the listed job-related qualifications. Please review thoroughly before submitting your application.

Company Overview

A global company is seeking a Sales Assistant to support customer orders, inventory, logistics, and sales administration.

Position Summary

This role manages sales orders, coordinates product shipments and deliveries, and supports inventory management. The coordinator works closely with U.S. customers, internal sales teams, and Japan-based manufacturing departments to ensure accurate order processing and timely delivery.

Key Responsibilities

• Enter and manage customer orders, quotations, and related data in order management systems.
• Monitor warehouse inventory, track stock levels, and report discrepancies.
• Maintain customer EDI portals and coordinate urgent orders.
• Schedule inbound and outbound shipments with carriers.
• Select shipping methods and routes based on delivery requirements and costs.
• Prepare customer invoices and credit memos.
• Monitor outstanding payments and follow up with customers.
• Respond to customer inquiries and resolve order or delivery issues.
• Coordinate with sales teams and Japan-based manufacturing departments regarding product availability and delivery schedules.
• Maintain accurate records and support cross-functional communication.

Qualifications

Required:

• Associate's or Bachelor's degree.
• At least 1 year of administrative experience or equivalent relevant experience.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong written and verbal communication skills.
• Excellent organization, problem-solving, and interpersonal skills.
• Ability to manage multiple priorities and deadlines.
• Customer-focused approach and attention to detail.

Preferred:

• Experience in sales administration, order management, or customer service.
• Familiarity with inventory management, EDI systems, or shipping coordination.
• Experience with invoicing, credit memos, or accounts receivable.
• Experience coordinating with international manufacturing teams.

Other Details

• Contract duration: Initial assignment through March 31, 2027, with possible extension.
• Work arrangement: Currently hybrid, with 3 onsite days and 2 remote days per week.
• No supervisory responsibilities.

This role may include additional responsibilities as needed based on business needs.