Inside Sales

Pasona N A, Inc.; San Jose (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

Pasona N A, Inc. is seeking an Inside Sales Coordinator in San Jose to serve as the liaison between U.S. customers and Japan-based teams. You will process orders, coordinate schedules, and manage communication to ensure on-time delivery.

This FULL-TIME, ON-SITE role requires professional Japanese and English, strong organization, and the ability to handle multiple orders. No visa sponsorship is available; only US-authorized candidates may apply.

Qualifications

• Proficiency in business English and Japanese required.
• Ability to communicate with U.S. customers and Japan-based teams.
• Strong organizational skills and attention to detail.
• Ability to manage multiple orders, deadlines, and inquiries.
• Proficiency in standard office software.
• Must be able to commute to San Jose daily.
• Current authorization to work in the United States.

Responsibilities

• Receive and process purchase orders from U.S. customers.
• Coordinate production and delivery schedules with Japan-based teams.
• Provide order status updates and coordinate delivery arrangements with U.S. customers.
• Support international shipping and logistics coordination.
• Maintain accurate order records and related documentation.
• Respond to customer inquiries and resolve order-related issues.
• Provide general inside sales and administrative support.

Skills

Bilingual Japanese/English

Customer communication

Multitasking

MS Office

US work authorization

Tools

MS Office

Job description

Location: San Jose, CA

Hourly Pay: Approximately $28/hour

Hours: Monday–Friday, 9:00 am–6:00 pm (1-hour lunch break)

Employment Type: Full-time, Onsite, Temporary-to-Hire (potential permanent conversion after approximately 6 months)

Professional Japanese and English proficiency required for coordinating orders, delivery schedules, and international shipments between U.S. customers and Japan-based teams.

Applications will only be considered from candidates who meet the listed job-related qualifications. Please review thoroughly before submitting your application.

Company Overview

A Japan-based industrial components company with a small U.S. office is seeking an Inside Sales Coordinator to support customer orders, international logistics, and sales operations.

Position Summary

This position serves as a key point of contact between U.S. customers and Japan-based teams, ensuring accurate order processing, timely delivery coordination, and effective communication. The role requires strong bilingual communication skills, organization, and attention to detail.

Key Responsibilities

• Receive and process purchase orders from U.S. customers.
• Communicate customer orders and requirements to Japan-based teams.
• Coordinate production and delivery schedules with Japan.
• Provide order status updates and coordinate delivery arrangements with U.S. customers.
• Support international shipping and logistics coordination.
• Maintain accurate order records and related documentation.
• Respond to customer inquiries and resolve order-related issues.
• Provide general inside sales and administrative support.

Qualifications

Required:

• Professional Japanese and English proficiency, including business email and verbal communication.
• Ability to communicate effectively with U.S. customers and Japan-based colleagues.
• Strong organizational skills and attention to detail.
• Ability to manage multiple orders, deadlines, and customer inquiries.
• Proficiency in standard office software.
• Ability to commute to the San Jose office daily.
• Current authorization to work in the United States.

Preferred

• Experience in inside sales, sales support, or order processing.
• Experience coordinating international shipments or logistics.
• Experience working with Japan-based teams or international customers.
• Background in manufacturing, industrial equipment, or related industries.

Other Details

• Initial assignment is temporary, with potential conversion to permanent employment after approximately 6 months.
• Small, collaborative office environment.
• Full-time onsite attendance required.
• Must be currently authorized to work in the United States. No visa sponsorship is available for this role.
• This role may include additional responsibilities as needed based on business needs.