Houston, United States | Posted on 09/07/2026
Market Value Southwest is a marketing and customer engagement company that helps brands connect with their audiences through strategic campaigns, live experiences, events, and brand activations. Our collaborative team combines creative thinking, thoughtful planning, and hands-on execution to deliver professional, engaging experiences tailored to each client’s goals.
Job Description
We are seeking a Sales Assistant to support day-to-day sales activities and help maintain an organized, responsive experience for customers and the sales team. This position assists with customer inquiries, product and service information, sales documentation, follow-up, and general coordination of sales activities.
The Sales Assistant will work closely with team members to ensure customer requests are handled accurately, information is communicated clearly, and sales-related records and materials remain current.
Responsibilities include:
- Assist the sales team with daily customer and account-related activities
- Respond to general customer inquiries regarding products, services, availability, and company offerings
- Provide accurate product and service information based on established company materials
- Assist customers with routine questions and requests
- Prepare and organize sales materials, presentations, and supporting documentation
- Maintain accurate customer and sales records
- Enter and update customer information in company systems
- Assist with scheduling appointments, meetings, and customer follow-up
- Track outstanding requests and communicate status updates to appropriate team members
- Coordinate with internal departments to resolve routine customer needs
- Support product demonstrations, presentations, and scheduled sales activities
- Maintain familiarity with current products, services, and company policies
- Gather and document customer feedback and frequently asked questions
- Assist with preparing basic sales reports and activity summaries
- Ensure customer-facing materials are organized and current
- Provide administrative and operational support to the sales team as needed
Requirements
- High school diploma or equivalent required
- Associate’s or Bachelor’s degree in Business, Marketing, Communications, or a related field preferred
- 1 year of experience in sales support, customer service, client services, retail, hospitality, or another customer-facing role preferred
- Strong verbal and written communication skills
- Professional and approachable interpersonal style
- Ability to communicate product and service information clearly
- Strong organization and attention to detail
- Ability to manage multiple customer requests and assignments
- Reliable follow-up and time-management skills
- Comfortable working directly with customers and internal team members
- Ability to maintain accurate records and documentation
- Basic proficiency with Microsoft Office, Google Workspace, or similar business software
- Ability to work independently and as part of a team
- Employee recognition programs
- Team and company activities
- Collaborative working environment
- Variety of day-to-day assignments
- Cross-functional team collaboration
- Structured onboarding and ongoing role support