Sales Assistant

Ferretti Search; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A professional services firm in East Charlotte, NC is seeking a disciplined Sales Assistant to provide support to the CEO. This pivotal role involves managing the CEO’s inbox, assisting with social media, and coordinating schedules efficiently. Ideal candidates should possess strong communication skills, technical proficiency with Microsoft Outlook and Excel, and the ability to handle high volumes of email. This is a 100% in-office position ideal for someone who thrives in a fast-paced environment.

Qualifications

• Previous experience in calendar and high-volume email management preferred.
• Prior experience leveraging CRM for data entry and record maintenance is highly preferred.
• Experience with social media platforms for business is a plus.

Responsibilities

• Monitor and organize the CEO's inbox, responding to client inquiries.
• Assist the CEO in managing social media messaging and engagement.
• Full ownership of the CEO’s schedule, including booking meetings.
• Perform consistent CRM data entry to update and maintain client records.
• Communicate on behalf of the CEO to ensure tasks and deadlines remain on track.
• Draft agendas and take detailed notes during meetings.

Skills

Communication skills

Organizational skills

Technical proficiency

Sense of urgency

Tools

Microsoft Outlook

Microsoft Excel

Job description

Location: East Charlotte, NC (100% In-Office)

Industry: Professional Services

Position Overview

Our client is seeking a disciplined, detail-oriented Sales Assistant to provide direct support to the CEO. This is a pivotal role within the firm, requiring a proactive individual who can manage daily operations with a strong sense of urgency and precision.

This position involves heavy email management and frequent client interaction via email; you will be the primary point of contact managing the CEO’s digital correspondence. You will act as the CEO’s right hand—navigating a high volume of messages, managing a complex calendar, and ensuring all internal and external communications are handled professionally.

Core Responsibilities

• Email & Communication Management: Monitor and organize the CEO’s inbox, responding to client inquiries and drafting professional correspondence. Leverage designated software platforms to streamline client outreach and email campaigns.
• Social Media Support: Assist the CEO in managing social media messaging and engagement. Collaborate with the Marketing team to generate and schedule social media posts that align with the company’s brand.
• Calendar & Meeting Management: Full ownership of the CEO’s schedule, including booking meetings and resolving scheduling conflicts.
• CRM & Contract Administration: Perform consistent CRM data entry to update and maintain accurate client records; request and follow up on contracts as needed.
• Cross-Departmental Coordination: Partner with Human Resources, Accounting, and Marketing teams to ensure smooth operations and clear communication between these departments and the CEO’s office.
• Internal Liaison: Communicate on behalf of the CEO to internal teams to ensure tasks and deadlines remain on track.
• Meeting Prep & Documentation: Draft agendas, take detailed notes during meetings, and ensure the CEO is prepared with necessary briefs and reports.
• General Office Support: Provide daily administrative assistance, coordinate in-office training logistics, and handle occasional local office errands.

Requirements & Skills

• Sense of Urgency: Ability to work efficiently in a fast-paced environment and prioritize time-sensitive tasks without constant supervision.
• Written & Verbal Communication: Strong ability to draft clear, professional emails and handle phone inquiries with a polished demeanor. This includes a flair for professional social media writing.
• Organizational Skills: Exceptional attention to detail and the ability to manage multiple moving parts, from CRM records to social media schedules.
• Technical Proficiency: Professional experience with Microsoft Outlook (Calendar and Email) and Microsoft Excel. Ability to learn and leverage social media management and email communication platforms.
• Minimal Travel: While the role is 100% in-office, a reliable vehicle is required for occasional local errands.

Qualifications

• Experience: Previous experience in calendar management and high-volume email management is preferred.
• Systems: Prior experience leveraging CRM for data entry and record maintenance is highly preferred. Experience with social media platforms for business is a plus.
• Location: Must be able to work 100% in-office at our East Charlotte location.