Sales and Warehouse Coordinator

Antietam Cable Television LLC in; Hagerstown (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Sales and Warehouse Coordinator, where you'll play a crucial role in enhancing customer experiences and managing warehouse operations. This full-time position offers a competitive hourly wage and a chance to grow within an innovative and community-focused company. You'll be responsible for driving sales, resolving customer issues, and ensuring smooth retail operations. If you're organized, adaptable, and passionate about delivering exceptional service, this is the perfect opportunity for you to thrive in a supportive environment that values your contributions.

Benefits

Family Medical, Dental, and Vision plans

Company-funded HSA

Disability and life insurance

Retirement plan with company match

Paid time off and holidays

Qualifications

• Proficient with computers and software for billing and documentation.
• Ability to troubleshoot and repair customer products/services.

Responsibilities

• Identify and pursue sales leads, maintaining accuracy in customer accounts.
• Conduct inventory counts and manage equipment based on work orders.

Skills

Customer Service

Sales Skills

Organizational Skills

Communication Skills

Adaptability

Problem-solving

Education

High School Diploma or GED

Tools

Word Processing Software

Spreadsheets

Billing Systems

Job description

Sales and Warehouse Coordinator (Project Management)

We are seeking a Customer Service/Warehouse Coordinator responsible for customer experience, sales, marketing duties, and warehouse management. The role oversees retail location operations, including retail, office, and warehousing functions.

Job Type: Full-time

Rate: $18-$20/hour

Primary Responsibilities:

1. Identify and pursue sales leads, follow up, close deals, and upsell services, maintaining accuracy in customer accounts.
2. Resolve customer complaints, process payments, and manage billing adjustments.
3. Follow safety protocols and company policies.
4. Conduct inventory counts, monitor stock levels, reorder as needed.
5. Manage equipment and materials based on work orders, maintain records, and track inventory.
6. Maintain a clean, organized workspace, including receiving and storing products.
7. Identify process improvements to boost efficiency and customer satisfaction.
8. Work independently to meet office and location needs.

Qualifications:

• Proficient with computers and software (word processing, spreadsheets, billing systems).
• Skilled with office equipment.
• Strong organizational and prioritization skills.
• Effective communication skills for customer service and sales.
• Ability to work independently, plan, and complete tasks timely.
• Adaptability and commitment to outstanding customer service.
• Professional appearance and demeanor.
• Ability to handle materials, including broadband operational material.
• Ability to lift up to 50 pounds safely.
• Broadband experience is a plus; sales, retail, phone support, and material handling preferred.
• Valid and clean driver's license.
• High school diploma or GED.
• Ability to troubleshoot and repair customer products/services.
• Knowledge of underground service location, fiber splicing, electronics, DC power, and fiber optic equipment.

Benefits:

• Family Medical, Dental, and Vision plans.
• Company-funded HSA.
• Disability and life insurance.
• Retirement plan with company match.
• Paid time off and holidays.

About Us:

Join Antietam Broadband, an award-winning company committed to community and employee growth. Learn more at www.schurzchoice.com.

Our Objectives:

• Attract and retain top talent.
• Innovate and create a better future.
• Improve performance for growth.
• Build profitable customer relationships.

Physical Demands & Working Conditions:

• Work independently with minimal supervision.
• Lift and carry up to 50 pounds.
• Work seated or standing for extended periods.
• Use a telephone headset for long durations.
• Perform manual tasks including typing and paperwork.

Work primarily in an indoor office environment. Equal Opportunity Employer. Applicants will be notified of their rights under federal employment laws.