Sales And Service Specialist

Fireplaces Unlimited; Lubbock (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A reputable home improvement company in Lubbock, Texas, is seeking a Sales and Service Specialist to provide exceptional customer service, manage sales processes, and support product training. The ideal candidate will have strong communication skills and experience in sales, preferably in the home improvement industry. This full-time role is on-site, offering a chance to be part of a trusted team serving West Texas for over 40 years.

Qualifications

• Must have strong communication and customer service skills.
• Experience in sales and ability to provide training.
• Organizational and multitasking abilities essential.

Responsibilities

• Interact with customers to provide exceptional service.
• Manage sales processes and close sales.
• Provide training and support for products.
• Understand customer needs and recommend appropriate solutions.
• Ensure customer satisfaction through after-sales service.

Skills

Strong communication and customer service skills

Proficient in sales and sales management

Ability to provide effective training and support

Experience in the home improvement industry

Excellent organizational and multitasking abilities

Education

High school diploma or equivalent

Certifications in sales or customer service

Job description

Overview

Fireplaces Unlimited has been serving the West Texas region for over 40 years, offering high-quality fireplaces, gas logs, and custom solutions for builders, homeowners, and contractors. Based in Lubbock, our team manages everything from design to installation and service with craftsmanship and care. We support both new construction and remodels and are rapidly expanding. Our core values center on trust, expertise, and creating warmth in every home.

Role Description

This is a full-time on-site role for a Sales and Service Specialist located in Lubbock, TX. The Sales and Service Specialist will handle day-to-day tasks including interacting with customers to provide exceptional service, managing sales processes, and offering training and support for products. The role involves understanding customer needs, recommending appropriate solutions, closing sales, and ensuring customer satisfaction through after-sales service.

Responsibilities

• Interact with customers to provide exceptional service
• Manage sales processes and close sales
• Provide training and support for products
• Understand customer needs and recommend appropriate solutions
• Ensure customer satisfaction through after-sales service

Qualifications

• Strong communication and customer service skills
• Proficient in sales and sales management
• Ability to provide effective training and support
• Experience in the home improvement industry is a plus
• Excellent organizational and multitasking abilities
• High school diploma or equivalent; additional certifications in sales or customer service are advantageous

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Construction

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