Sales and Service Associate

24 Hour Fitness; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness company is seeking a Sales and Service Associate who is passionate about helping others achieve their fitness goals. This full-time role involves building relationships with members, providing exceptional service, and supporting new member onboarding. Ideal candidates are self-motivated, service-oriented, and possess retail or fitness sales experience. Join a community dedicated to creating a healthier world.

Qualifications

• 1+ years of retail or fitness sales experience.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Help new members get started on their fitness journey.
• Deliver outstanding sales and service experience to guests and members.
• Support exceptional new member onboarding experience.

Skills

Customer Service

Sales

Communication

Education

CPR and AED Certification

Job description

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FULL-TIME Part-time

LOCATION 5070 Richmond Ave Houston TX 77056

Who We Are

At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.

You're Excited About This Role Because You Will

• Share your passion for fitness by helping new members get started on their fitness journey.
• Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution.

You'll Spend Your Days

• Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests.
• Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
• Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.

We're Excited About You Because You

• Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.
• Strive to excel, exceed goals, have a can-do attitude and embrace failure as an opportunity to grow and learn.
• Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment.

Variable Compensation

Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions.

Availability

• Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community

Travel Requirement

• Minimum travel may be required for training purpose and lead generation.

DISCLAIMER

This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

Functional Group

Service

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Wellness and Fitness Services