Sales and Project Manager

Shop Dawg Signs, LLC; Wake Forest (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay with bonus potential

IRA benefits

Paid vacation, holidays, and sick time

Supplemental insurance program

Half-day Fridays

Creative work environment

Job summary

SignCraft Solutions is seeking a motivated individual for a Sales and Project Management role in Wake Forest, NC. The successful candidate will work closely with customers to identify their signage needs, manage relationships, and ensure project success from inception to completion. Required skills include strong customer service, problem-solving, and the ability to work in a fast-paced environment. We offer competitive pay, bonus potential, IRA benefits, and a fun, creative work atmosphere.

Qualifications

• Experience in customer service and sales is essential.
• Sign industry experience is a plus but not mandatory.
• Background in account management preferred.

Responsibilities

• Work with a team to identify new markets and leads.
• Communicate with customers and manage relationships.
• Perform site surveys and write estimates.
• Problem solve issues in a collaborative manner.

Skills

Customer service experience

Sales experience

Problem solving

Excellent communication

Time management

Self-starter

Tools

Microsoft Office Suite

Corebridge

Job description

SignCraft Solutions is looking for a driven, hardworking, fun individual to add to our Sales and Project Management Team. Join a dynamic environment that values quality, craftsmanship and creativity. Above all integrity permeates everything we do. SignCraft designs, manufactures and installs interior and exterior signage, vehicle wraps and tradeshow displays. Many of our clients are large medical facilities, property managers and builders; but we work in all business sectors. This position requires attention to detail, problem solving, communication and excellent customer service.

Core Responsibilities

• Work with an energetic team to identify new markets and customer leads
• Determine customers’ signage needs, budget and timeline
• Communicate with and foster strong relationships with potential and existing customers
• Perform site surveys and attend any necessary planning meetings
• Write up estimates and orders
• Meet or exceed sales goals per month/quarter/year
• Problem solve any issues to the mutual benefit of both parties
• Build good working relationships with all vendors
• Manage email, phone and in-person communication and maintain an organized workspace
• Work with various municipalities to understand sign standards
• Coordinate production and installation schedules
• Maintain record of sales leads and/or customer accounts
• Attend networking events throughout the Triangle
• Must be a self-starter who is eager to manage projects from initiation to closure

Core Knowledge & Skill Base

• Working knowledge of the Microsoft Office Suite
• Understanding of standard signage materials & processes
• Able to use a tape measure and other basic tools
• Effectively manage time and commitments in a fast-paced environment
• Ability to motivate and boost team morale
• Capacity to handle pressure and conflict resolution
• Reliable transportation, clean driving record and background checks

Experience

• Customer service and sales experience a must
• Sign industry experience is a definite plus
• Corebridge (software) experience is a plus
• Account management experience preferred

We Offer the Following Benefits

• Competitive pay with bonus potential
• IRA benefits
• Paid vacation, holidays and sick time
• Supplemental insurance program
• Half-day Fridays
• A fun, stable, quirky and creative work environment