Sales and Loan Associate / Pawnbroker

Pledge Financial LLC; Boston (MA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Base pay + weekly commissions

Full benefits package

Paid training

Career growth opportunities

Job summary

Suffolk Jewelers and Pawnbrokers in Boston is seeking a friendly Pawnbroker / Sales Associate to welcome customers, assist with loans, purchases, and sales, and help guests choose from a range of options.

This role emphasizes customer service, sales skills, and negotiation. We offer competitive base pay plus weekly commissions, a full benefits package, paid training, and clear opportunities for career growth within a large, established company.

Qualifications

• Experience in customer service, retail, or sales (training provided).
• Friendly and approachable, connects with diverse customers.
• Confidence in negotiating and meeting sales goals.

Responsibilities

• Welcome and assist customers with loans, purchases, and sales.
• Build relationships and provide excellent service to new and returning customers.
• Help customers understand product options and make confident decisions.
• Meet store sales and service goals with support from your team.
• Accurately handle cash and transactions.
• Keep the sales floor engaging by showcasing and demonstrating products.

Skills

Customer service

Sales

Negotiation

Cash handling

Math skills

Job description

We’re looking for an outgoing, motivated team player to join our Suffolk Jewelers and Pawnbrokers at our Boston store as a Pawnbroker / Sales Associate!

Do you enjoy working with people, learning something new every day, and finding creative solutions? In this role, you’ll help customers with loans, sales, and purchases—while building your skills in sales, negotiation, and customer service.

What’s in it for you?

• Competitive base pay plus weekly sales commissions
• Full benefits package (health, dental, vision, retirement, etc.)
• Paid training and ongoing coaching
• Opportunities for career growth with a large, established company

Whether you’re starting your career, making a career change, or simply looking for a workplace where you can learn and grow, this could be the perfect fit. If you’re coachable, confident, and curious, we’d love to meet you.

Bring your energy, and we’ll provide the tools for success.

Responsibilities:

• Welcome and assist customers with loans, purchases, and sales
• Build relationships and provide excellent service to new and returning customers
• Help customers understand product options and make confident decisions
• Meet store sales and service goals with support from your team
• Accurately handle cash and transactions
• Keep the sales floor engaging by showcasing and demonstrating products along with other actions around the store as needed

Qualifications:

• Experience in customer service, retail, or sales (preferred but not required—training provided)
• Friendly, approachable, and able to connect with people from all walks of life
• Confidence in negotiating and problemsolving
• Motivated to reach goals while always putting the customer first
• Comfortable handling cash and doing basic math

Spanish Speakers encouraged to apply!