Sales and Group Wedding Coordinator

St. Charles Chamber; Geneva, Northern (IL, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

St. Charles Chamber is seeking a dynamic Sales & Wedding Group Coordinator to join our hospitality team. You will cultivate client relationships, coordinate wedding and group events, and drive revenue through effective sales while delivering exceptional guest experiences.

This fast-paced role requires strong negotiation, superb communication, and proficiency with event management software. You will manage budgets, contracts, and timelines, collaborating with culinary and service teams to execute

Qualifications

• Experience in sales or event coordination in hospitality or events management.
• Strong negotiation and upselling skills.
• Excellent verbal and written communication.
• Proficiency with Microsoft Office and event management software/CRM.

Responsibilities

• Develop and maintain relationships to promote wedding and group bookings.
• Manage sales cycle from inquiry to contract and upsell services.
• Coordinate event details including menus, room setup, tech, and requests.
• Oversee event budgets to ensure profitability and guest experience.
• Use event management software and PMS to track interactions and reservations.
• Collaborate with culinary, banquet, and hospitality teams to meet specs.
• Lead marketing for events via campaigns, social media, and outreach.
• Prepare, sign, and file contracts; manage guest communications.
• Handle multiple events simultaneously with strong time management.

Skills

Relationship Building

Sales

Event coordination

Negotiation

Communication

MS Office

CRM systems

Tools

Event Management Software

CRM Software

MS Excel

PMS Systems

Job description

We are seeking a dynamic and detail-oriented Sales & Wedding Group Coordinator to join our vibrant hospitality team. In this role, you will be the driving force behind cultivating client relationships, coordinating wedding and event groups, and ensuring seamless execution of all sales and event activities. Your energetic approach will help maximize revenue opportunities while delivering exceptional guest experiences. This position offers a fantastic opportunity to showcase your expertise in event planning, customer service, and sales within a lively, fast-paced environment.

Duties

• Develop and maintain strong relationships with prospective and current clients to promote wedding and group event bookings.
• Manage the entire sales cycle from initial inquiry through contract negotiation, upselling additional services, and finalizing bookings.
• Coordinate with clients to plan event details, including menu selections, room arrangements, technical requirements, and special requests.
• Oversee the management of event budgets, ensuring profitability while delivering high-quality guest experiences.
• Utilize event management software and PMS systems to track client interactions, reservations, and follow-up activities efficiently.
• Collaborate with the culinary, banquet, and hospitality teams to ensure all event specifications are met flawlessly.
• Lead team efforts in marketing events through targeted campaigns, social media promotion, and community outreach initiatives.
• Ensure all contracts are accurately prepared, signed, and stored securely; manage guest communication throughout the planning process.
• Provide exceptional customer service by addressing client inquiries promptly and resolving any issues proactively.
• Manage multiple events simultaneously while maintaining organizational excellence and time management.

Qualifications

• Proven experience in sales or event coordination within the hospitality or events management industry.
• Strong negotiation skills with a focus on upselling opportunities to maximize revenue.
• Excellent communication skills—both verbal and written to effectively liaise with clients and team members.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with event management software and CRM systems.
• Demonstrated ability to manage budgets, contracts, and project timelines efficiently.