Sales and Design Consultant

Kitchen Tune-Up Inc.; New York (NY); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading kitchen remodeling company seeks a motivated Sales and Design Consultant to manage sales pipelines and client relationships. Responsibilities include conducting in-home consultations, preparing customized proposals, and ensuring client satisfaction throughout the remodeling process. Ideal candidates will have experience in sales or interior design, strong communication skills, and a keen eye for design.

Qualifications

• Proven experience in sales, interior design, or home remodeling (kitchen and bath preferred).
• Strong interpersonal, communication, and active listening skills.
• Organized, self-motivated, and able to manage multiple clients independently.

Responsibilities

• Manage and grow a sales pipeline by engaging new leads.
• Conduct in-home consultations to assess client goals and preferences.
• Create detailed proposals, estimates, and visual presentations.

Skills

Interpersonal skills

Communication

Active listening

Design sense

Organization

Education

Experience in sales, interior design, or home remodeling

Tools

CRM software

Design/estimating software (e.g., 2020, ProKitchen)

Job description

We are seeking a motivated, personable, and detail-oriented Sales and Design Consultant to join our kitchen remodeling team. This role involves managing and growing a sales pipeline by engaging new leads, conducting in-home consultations, preparing customized proposals, guiding clients through design selections, and ensuring satisfaction throughout the remodeling process—from first contact to post-installation.

Key Responsibilities

Lead Management & Sales Development

• Promptly respond to and follow up with all inbound inquiries
• Proactively generate new leads through networking, referrals, social media, home shows, and community outreach
• Qualify prospective clients and schedule in-home consultations
• Maintain up-to-date records of lead activity and communication in CRM software

Client Consultations & Design

• Conduct in-home consultations to assess client goals, style preferences, and space requirements
• Provide expert guidance on kitchen design, layout, and product selections
• Assist clients with selecting cabinets, countertops, backsplashes, hardware, and finish details
• Ensure all design solutions align with the client’s aesthetic vision, functional needs, and budget

Proposal Development & Sales Closing

• Create detailed, accurate proposals, estimates, and visual presentations
• Clearly communicate the scope of work, project timelines, pricing, and financing options
• Address client questions and concerns with professionalism and clarity
• Close sales and secure signed contracts

Post-Sale Support

• Maintain communication with clients during installation to ensure satisfaction
• Conduct post-project follow-ups to confirm that expectations were met or exceeded
• Request referrals, testimonials, and online reviews

Qualifications

• Proven experience in sales, interior design, or home remodeling (kitchen and bath preferred)
• Strong interpersonal, communication, and active listening skills
• A keen design sense with an eye for color coordination, spatial planning, and functionality
• Comfortable using CRM and design/estimating software (2020, ProKitchen, or similar is a plus)
• Highly organized, self-motivated, and able to manage multiple clients independently
• Valid driver’s license and reliable transportation preferred