Sales Analytics Specialist

Mobile Communications America; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Job summary

Mobile Communications America, Inc. seeks a Sales Analytics Specialist to lead data analysis and reporting for the Sales Strategy & Operations organization. This role turns sales data into decision-ready insights, builds tear sheets and dashboards, and supports forecasting and territory planning.

You will apply low-code automation and AI tools such as Power Automate and Copilot Studio to streamline recurring reporting and improve efficiency across systems and data sources.

Qualifications

• Bachelor's degree or equivalent experience in business/analytics.
• Approximately 3 years of experience in data analytics, business analytics, or sales operations.
• Hands-on experience with automation or low-code tools is a plus.

Responsibilities

• Perform hands-on analysis of sales performance across the organization, including pipeline, bookings, conversion, and productivity.
• Turn analysis into clear, decision-ready insights for non-technical audiences.
• Build and maintain tear sheets, executive summaries, and dashboards for current business view.
• Source, validate, and reconcile data across CRM (HubSpot, NetSuite) and ERP (NetSuite, Ormandy).
• Investigate data quality issues and suggest improvements to data capture and reporting.

Skills

Excel

Tableau

Low-code automation

Data analysis

Communication

Independent work

Education

Bachelor's degree in Business, Analytics, Information Systems, or related field

Tools

Power Automate

Copilot Studio

HubSpot

NetSuite

Ormandy

Job description

Mobile Communications America, Inc., a leader in wireless communications, data, and security solutions is seeking a Sales Analytics Specialist to lead data analysis and reporting across the Sales Strategy & Operations organization. This role is focused on turning the organization's sales data into clear, decision‑ready analysis and reporting for sales leadership — analyzing performance, building tear sheets and dashboards, and structuring the tools that support forecasting and territory planning. The Specialist also applies low‑code automation and AI tools (such as Power Automate and Copilot Studio) to streamline recurring reporting and reduce manual effort. The ideal candidate is a strong, hands, on data analyst who is comfortable working across systems and data, communicates findings clearly, and is eager to use automation to work more efficiently.

KEY RESPONSIBILITIES

Data Analysis & Reporting

• Perform hands‑on analysis of sales performance across the organization — pipeline, bookings, conversion, and productivity — to answer recurring and ad hoc questions from sales leadership.
• Turn analysis into clear, decision‑ready insights and recommendations for a non‑technical audience, not just raw reports.
• Build and maintain reporting artifacts, including tear sheets, executive summaries, and dashboards, that give stakeholders a clear, current view of the business.
• Source, validate, and reconcile data across CRM (HubSpot, NetSuite) and ERP (NetSuite, Ormandy) systems to ensure analysis rests on accurate, trusted data.
• Investigate data quality issues and anomalies and recommend improvements to data capture and reporting.

Planning & Forecasting Support

• Structure and maintain the templates and sheets that support the sales forecasting process.
• Support sales territory planning through data preparation, mapping, and scenario setup.
• Partner with Division Leads and leadership to ensure planning and forecasting tools are accurate, usable, and up to date.

Automation & Efficiency

• Apply low‑code automation (Microsoft Power Automate) to streamline recurring reporting and data preparation, reducing manual effort.
• Build and support basic AI agents or assistants using low‑code tools such as Microsoft Copilot Studio where they improve efficiency.
• Identify manual, repetitive analytical tasks and convert them into reliable, repeatable processes.

Cross‑Functional Partnership

• Work across the Sales Strategy & Operations organization to understand data and tooling needs and deliver practical solutions.
• Partner with Sales Operations, Finance, and divisional stakeholders to align definitions, data sources, and reporting standards.
• Document tools, workflows, and processes so solutions are maintainable and transferable across the team.

WHAT YOU WILL BRING TO THE TEAM

Education & Experience

• Bachelor's degree in Business, Analytics, Information Systems, or a related field; equivalent experience considered.
• Approximately 3 years of experience in data analytics, business analytics, or sales operations roles.
• Some hands‑on experience with automation or low‑code tools in a business setting a plus.

Knowledge & Skills

• Strong proficiency in Excel for data analysis, modeling, and building structured, reusable sheets.
• Demonstrated experience analyzing business or sales data and translating it into clear insights for a non‑technical audience.
• Experience building reports and dashboards in Tableau.
• Familiarity with CRM (HubSpot, NetSuite) and ERP (NetSuite, Ormandy) data structures.
• Comfort working across multiple systems and data sources, with strong attention to detail and data accuracy.
• Hands‑on experience using low‑code automation tools (Microsoft Power Automate) to streamline recurring work; familiarity with the broader Power Platform (Power Apps, Copilot Studio) a plus.
• Ability to work independently, prioritize across competing requests, and manage multiple deliverables.
• Experience in technology, telecom, or services/reseller environments preferred.

YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS

The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.

TRAVEL REQUIREMENTS

Less than 10% travel.

WHO WE ARE

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn‑key systems, products, and services — including two‑way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point‑to‑point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

WHAT WE BELIEVE

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Aff