Inside Sales Representative

Mobile Communications America; Fishers (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

PTO & Holidays

Education incentives

Job summary

Mobile Communications America (MCA) seeks an Inside Sales Representative to support our Data division. The role focuses on integrating with the In‑Building Wireless Solutions Team and driving strategic customer programs.

You will introduce wireless system products, research leads, and coordinate with Account Executives to move opportunities forward. The ideal candidate has at least 2 years in telecom or electronics sales, experience with CRM systems (HubSpot preferred), strong communication

Qualifications

• Minimum of 2 years in sales or sales support within telecommunications or electronics.
• CRM experience, preferably HubSpot.
• Understanding radio frequency is a plus.
• Experience selling technology or telecommunications B2B is a plus.
• Proven experience prospecting over the phone for new B2B opportunities.
• Proven sales skills in a fast-paced environment.
• Strong verbal and written communication skills.
• Intermediate ability to use Microsoft Office suite.
• Detail-oriented and able to manage various activities.
• Strong organizational skills.
• Ability to explain product features and benefits.

Responsibilities

• Fully integrate with our In-Building Wireless Solutions Team and provide dedicated support for a strategic customer program.
• Introduce customers to integrated wireless system communications products to increase sales channel daily.
• Support strategic customer programs through outreach, qualification, scheduling, follow-up, and coordination with Account Executives and internal teams.
• Maintain accurate customer, site, activity, and opportunity information in the CRM and track accounts through milestones.
• Research potential customers using market data sources and sales leads.
• Develop and maintain relationships with customers.
• Determine customers' communication needs and recommend equipment.
• Provide quotes and negotiate prices and terms.
• Provision equipment and gather programming data.

Skills

Phone prospecting

B2B sales

Verbal & written communication

Organizational skills

MS Office proficiency

Tools

HubSpot CRM

Job description

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Inside Sales Representative within our footprint to support our fast-growing Data division.
MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

WHAT YOU WILL BE DOING:

• This position will be fully integrated with our In-Building Wireless Solutions Team and will initially provide dedicated support for a strategic customer program.
• Introducing customers to integrated wireless system communications products to increase sales channel daily.
• Supporting strategic customer programs through outreach, contact validation, opportunity qualification, meeting and site-assessment scheduling, proposal follow-up, and coordination with Account Executives and internal technical teams.
• Maintaining accurate customer, site, activity, and opportunity information in the CRM while tracking assigned accounts through established program milestones.
• Researching and searching for potential customers and clients that may need solutions, using sales leads based on information from various market data sources.
• Developing and maintaining relationships with customers.
• determining customers' communication needs and recommending equipment needed.
• Providing quotes and negotiating prices and credit terms with customers.
• Provisioning the equipment, gathering programming, and entering information.
• Ensuring on-time customer delivery, training, and successful deployment.
• Maintaining dates/notes/quotes/follow-up with managing opportunities through CRM.
• Familiarizing self with competitors' products and selling against them.

WHAT YOU WILL BRING TO THE TEAM:

• Minimum of 2 years in sales or sales support experience within the telecommunications or electronics industry.
• Previous CRM experience, preferably HubSpot.
• Understanding radio frequency is a plus.
• Experience selling technology or telecommunications B2B is a plus.
• Proven experience prospecting over the phone for new B2B opportunities.
• Proven sales skills in a fast-paced environment.
• Possess strong verbal and written communication skills.
• Possess intermediate ability to use Microsoft Office suite of products.
• Detail-oriented and able to manage various activities.
• Possess strong organizational skills.
• Possess ability to explain product features and benefits.

YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The physical environment requires the employee to work inside.
While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.

TRAVEL REQUIREMENTS:

Travel as necessary to support company and customer needs.

DIRECT REPORTS:

No Direct Reports

WHO WE ARE:

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

WHAT WE BELIEVE:

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affiliated Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together."