Sales Ambassador

Brobston Group; Williamsburg (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Brobston Group is seeking a Sales Ambassador to provide personalized customer service and create engaging experiences that reflect the brand lifestyle. The role focuses on building client relationships, supporting sales goals, and contributing to a collaborative store environment.

Responsibilities include understanding customer needs, sharing product knowledge, and providing styling recommendations while maintaining visual standards and contributing to team initiatives.

Qualifications

• Experience selling in a busy, high-volume specialty environment.
• Strong verbal and written communication to engage customers.
• Comfort using digital tools and POS systems to complete transactions.
• Able to adjust to shifting store needs and schedules.

Responsibilities

• Understand customer needs and share product knowledge with thoughtful styling recommendations.
• Build client relationships through outreach and clienteling.
• Meet individual sales goals and support team sales plans and performance.
• Maintain store visual standards and participate in store initiatives and training.
• Support colleagues through coaching and collaboration.

Skills

Sales experience

Communication skills

Digital tools

Flexibility

Tools

POS system

Job description

Summary

The Sales Ambassador delivers personalized customer service and creates engaging experiences that reflect the brand lifestyle. The role builds client relationships, supports sales goals, and contributes to a collaborative store environment.

Responsibilities

• Understand customer needs, share product knowledge, and provide thoughtful styling recommendations.
• Build client relationships through outreach, clienteling, and digital tools.
• Meet individual sales goals and support team sales plans and performance.
• Maintain store visual standards and participate in store initiatives and training.
• Support colleagues through coaching, collaboration, and talent sourcing.

Requirements

• Sales experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication skills and ability to build positive working relationships.
• Ability to use digital tools, operate a register, and work flexibly across the sales floor and store areas.
• Ability to lift up to 30 pounds and stand, move, and walk for extended periods.
• Availability to work a flexible schedule, including days, evenings, and weekends.