Sales Advocate FT - AK 745

Cricket Wireless LLC.; Anchorage (AK); Sur place; USD 18 000 - 25 000; Plein temps

Résumé du poste

Talk4less Wireless is a Cricket Wireless Dealer recruiting a motivated wireless consultant for in-store support and customer engagement. You will help customers select devices, explain plans, and ensure a positive shopping experience in a fast-paced retail environment.

Joining our team means learning current promos and policy updates, maintaining attractive displays, and working flexible hours including weekends and holidays. Previous retail or wireless experience is helpful but not required.

Qualifications

• High school diploma or GED required.
• One year of retail sales or customer service experience preferred.
• Wireless sales experience (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) preferred but not required.
• Willingness to work flexible hours, weekends and holidays.
• Proficiency with word processing, spreadsheets, basic computer skills, and cash handling.

Responsabilités

• Assist customers in-store with wireless products, service plans and accessories.
• Learn and communicate promos, price changes and policy updates.
• Maintain store cleanliness, display updates, and compliance with corporate standards.
• Use POS to process transactions and manage cash handling.
• Be a passionate customer advocate and maintain a friendly, professional demeanor.
• Participate in outside sales events or promotions.

Connaissances

Customer service

Sales

Communication

Time management

Teamwork

Coachable

Proactive learning

Reliability

Formation

High school diploma/GED

Outils

POS systems

Microsoft Word

Microsoft Excel

Description du poste

Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life. Part of our success comes from the devotion and involvement of our CEO, and the culture he brings into the organization. The foundation of this company was built on hard work and dedication based on 3 key factors, marketing of the business, sales process, and customer service engagement. Talk4less is looking for ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, sales representatives who place an emphasis on customer service and retention above all else. We evaluate the strengths and weaknesses for each individual team member and place them in a position to succeed. Additional talents and skills are always welcome, and extra incentives may be earned if we find a way to apply it to the business but most importantly, we are looking for individuals that are coachable and willing to do the job. Join our team and be part of something great, be part of our future success.**Wireless consultant job duties include:Customer service, greeting in a friendly & timely manner, creating a positive work environmentBeing knowledgeable and proactive in learning new promos, price changes, and policy updatesProficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc.Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standardsUtilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been securedPassionate customer advocate with the desire to be yourself when connecting and having fun with our customers.Desire to be a part of the game-changing Cricket store team.Competitive drive and confidence to succeed in a fast-paced sales environment.Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.Effective at balancing customer experience and performance goals.Sell no-contract wireless phones, service plans and accessories in a fast-paced environmentDeliver outstanding service striving to retain and gain customersParticipate in outside sales events or promotionsWork flexible hours, weekends and holidays at various locationsWireless consultant minimum requirements include:High school diploma/GED, or equivalent experienceOne year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not requiredManagement experience is not required, but preferred for moving further into store management/ownershipProficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handlingWireless consultant minimum requirements include:High school diploma/GED, or equivalent experienceOne year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not requiredManagement experience is not required, but preferred for moving further into store management/ownershipProficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling