Sales Advisor - Pines

Paycom; Spokane Valley (WA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401K with Company Match

Bonus Program

Profit Sharing

Employee Assistance Program

Discount Program

Employee Discount

Job summary

Paycom in Spokane Valley, WA is seeking a Sales Advisor to welcome customers, offer product guidance on devices and e-liquid, and deliver a superior shopping experience in store.

You will educate customers on vaping benefits, enroll them in the rewards program, process POS transactions, assist with inventory, and support marketing efforts to drive sales.

Qualifications

• Demonstrates ability to quickly learn about products and communicate features/benefits clearly.
• Excellent communication to identify customer needs and recommend suitable products.
• Ability to work as part of a team and improve performance through feedback.

Responsibilities

• Welcome and greet customers, provide superior service with product knowledge.
• Educate customers on vaping benefits and enroll them in rewards program.
• Process POS transactions, returns, and discounts; maintain store cleanliness.
• Support merchandising, stocking, displays, and promotional efforts.
• Assist with inventory and participate in marketing activities as needed.

Skills

Customer service

Communication

Product knowledge

Teamwork

Learn quickly

Education

High School Diploma or equivalent

Tools

POS system

Job description

SUMMARY: Sales Advisor’s utilize their superior customer service skills and extensive knowledge of our products (devices & e-liquid) to assist our customers in identifying the best product(s) to meet their vaping needs. Sales Advisor’s educate our customers regarding the benefits of vaping and assist our customers in transitioning from traditional tobacco products.ESSENTIAL DUTIES AND RESPONSIBILITIES:Welcome and greet customers. Provide a superior customer service experience through demonstrated product knowledge and the ability to communicate effectively.Continually learn about products to provide accurate information to customers about features, pricing, and return policies. Answer customer questions, recommend products and address customer concerns or issues.Educate and enroll customers into our rewards program.Effectively utilize the point-of-sale system to capture inventory sold and discounts applied. Process merchandise returns per company policies.Participate in stocking and inventorying products and supplies.Maintain the cleanliness of the store (grand open ready) to ensure a positive customer experience.Actively engage in marketing initiatives including activities such as signage displays and waving, distributing coupons, flyers, pamphlets, and informing customers of promotional offers.May perform other duties as assigned and/or required.EDUCATION AND EXPERIENCE:High School Diploma or equivalent.A minimum of 1 year of sales and/or customer service experience preferred.Experience and/or usage of vapor products preferred.KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:Demonstrates the ability to quickly learn about products and effectively communicate features and/or benefits of these products.Exhibits superior communication skills to listen to a customer’s needs to identify and recommend appropriate products and effectively address customers’ questions and concerns.Demonstrates the ability to work as a part of a team with a desire to grow and improve performance through feedback and coaching.PHYSICAL / ENVIRONMENTAL:Good vision is expected for proficient reading of information in print and electronically.Must have the ability to stand, walk, and move around the store for up to 100% of workday.Occasional bending, squatting, kneeling, climbing, reaching, and stooping.Occasional lifting, carrying, pushing, and pulling objects weighing up to 20 pounds.Company Benefits:MedicalDentalVisionLife InsuranceCritical Illness401K with Company MatchBonus ProgramProfit SharingEmployee Assistance ProgramDiscount ProgramEmployee Discount