Sales Advisor - Air Canada Cargo - U.S.

AIR CANADA; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Air Canada invites applications for a Cargo Sales Advisor to maximize sales profitability in the assigned territory using a consultative approach. You will grow Air Canada's cargo revenue, manage accounts and develop territory strategies.

Requirements include cargo operations knowledge, 3+ years sales experience, strong negotiation and relationship skills, bilingual preferred, and willingness to work flexible hours. Proficiency in MS Office is expected.

Qualifications

• Undergraduate degree in business administration or equivalent.
• Excellent understanding of cargo operations and at least three years of sales experience.
• Strong interpersonal, communication and presentation skills.
• Proven leadership and decision-making abilities.
• Great negotiation talent and results-oriented attitude.
• Exceptional planning and organizational skills.
• Ability to build relationships with internal and external customers.
• Proficiency with MS Office (Word, Excel, PowerPoint).

Responsibilities

• Promote and sell Air Canada Cargo, driving loyalty with customers.
• Identify potential customers and manage the sales process.
• Use CRM daily to record activity and report on prospects.
• Develop sales strategies to grow territory revenue and profitability.
• Collaborate with Marketing, Operations, and other teams.
• Negotiate capacity agreements and manage pricing and quotations.
• Act as liaison between Air Canada and forwarders.
• Periodically evaluate account performance and adjust plans.

Skills

Interpersonal skills

Communication

Presentation skills

Negotiation

Planning & organizing

Time management

Analytical ability

Mobility

MS Office

Education

Undergraduate degree in business administration

Tools

MS Office

Job description

Belonging to Air Canada is to belong to a Canadian symbol, Air Canada recently voted best airline in North America. Take off your career by joining our innovative and diverse team at the forefront of passenger air transport.

The Cargo Sales Advisor maximizes sales profitability and growth, as well as account penetration in the assigned territory or market segment by effectively selling Air Canada Cargo products and services using a consultative, solution-oriented and sales approach. The person will take up the important challenge of increasing Air Canada's market share and revenue in its assigned territory and with customers.

Responsibilities

• Ensure promotion, sales and loyalty with existing and potential customers by adopting a consultative, solution and relationship-oriented approach.
• Determine potential customers and opportunities to seize from current customers, understand customer concerns, and manage the sales process.
• Use the customer relationship management system on a daily basis to collect and record customer and sales activity data, as well as to report on ongoing and prospecting activities, as needed.
• Identify opportunities by conducting industry and customer research as well as publications, and tracking individual contributors.
• Analyze territory or market potential and determine the value of current and potential customers.
• Develop and implement a sales strategy for the territory, notably for the marketing of Air Canada Cargo's numerous solutions.
• Determine revenue opportunities with customers and jointly develop a strategic plan aimed at increasing profitability for both parties.
• Align sales efforts with Marketing, Sales Management, call centers, Capacity, Accounting and Operations teams.
• Obtain market information from customers during daily communications and disseminate it accordingly to develop sales strategies.
• Manage exception contracts, day-to-day charter rates, regional pricing, quotation requests and resource allocation.
• Take action following accounting anomalies.
• Collaborate with the Global Accounts, General Management and Operations teams to develop, negotiate and manage short and long-term capacity agreements.
• Act as the primary liaison between Air Canada and forwarders.
• Regularly conduct account performance evaluations.
• Meet or exceed improvement targets regarding cargo revenue and market share.
• Represent and promote Air Canada within the cargo industry.

Qualifications

• Undergraduate degree in business administration, a definite asset
• Excellent understanding of cargo operations, and at least three years of sales experience
• Highly developed interpersonal, communication and presentation skills
• Proven leadership and decision-making skills
• Great talent for negotiation
• Results-oriented attitude
• Exceptional planning and organizational skills
• Ability to build strong relationships with internal and external customers
• Excellent analytical capacity to decipher data and information concerning the industry in general
• Proven talent for time management and priority setting
• Ability to deal with irregular or diversified requirements
• Receptivity to working flexible hours, weekends or holidays, and regarding mobility
• Proficiency in Windows applications such as Word, Excel and PowerPoint

Employment Conditions

Candidates must be eligible to work in the country concerned at the time a job offer is presented and are responsible for obtaining work permits, visas or other necessary authorizations. Proof of eligibility must be provided before the start date.

Language Requirements

Equal skills being equal, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is firmly committed to diversity and inclusion and aims to create a healthy, accessible and rewarding workplace that highlights the unique contribution of our employees to the success of our business.

As an equal opportunity employer, we encourage diverse applications so that we can have a workforce that is varied and representative of our customers and the communities where we live and offer our services.

Air Canada thanks all candidates for their interest, but only those selected for an interview will be contacted.