Sales Advisor

mybrio; Norwich Township (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Chelsea Retirement Community in Chelsea, MI is seeking a Sales Advisor to guide prospective residents and families through senior living options. You’ll respond to inquiries, conduct tours, and support the admissions and move-in process from initial contact through placement.

The role emphasizes relationship-based sales, hospitality, and helping older adults navigate transitions. You’ll be proactive, detail-oriented, and comfortable using CRM systems to support occupancy goals across Independent

Qualifications

• Experience in senior living admissions or related sales.
• Ability to tour communities and present options.
• Comfort with CRM tech and documentation.

Responsibilities

• Respond to inquiries from prospective residents.
• Provide community tours.
• Build relationships with families.
• Support admissions and move-in process.
• Assist occupancy goals across services.

Skills

Relationship sales

CRM proficiency

Hospitality

Communication

Customer service

Tools

CRM systems

Job description

Schedule: Exempt, min 40 hours per week | Monday-Friday 8am-5pm | May require some flexibility with events/expos

Department: Chelsea Retirement Community | Chelsea, MI

What You’ll Do:

As a Sales Advisor, you will play an important role in helping prospective residents and families explore senior living options and feel supported throughout the decision-making process. In this role, you’ll respond to inquiries, provide community tours, build relationships with prospective residents and families, and support the admissions and move-in process from initial contact through placement.

This position is a great fit for someone who enjoys relationship-based sales, hospitality, and helping older adults and their families navigate important life transitions. The ideal candidate is proactive, detail-oriented, comfortable using CRM systems and other technology, and able to provide a welcoming, professional experience while supporting occupancy goals across senior living services, including Independent Living, Assisted Living, and Memory Care.