SALES ADVISOR

034Motorsport; Fremont (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Vision, Dental

Job summary

034Motorsport in Fremont, CA is seeking a Sales Advisor to manage inbound leads, answer questions, and guide customers toward the right 034Motorsport products for their builds. This full-time on-site role emphasizes a passion for automotive performance and customer service.

You will interact with customers via email and chat, post replies on social platforms, prepare quotes in our ERP, and help them complete their purchase.

Qualifications

• Experience in customer-facing sales or support is a plus.
• Strong written and verbal communication skills are essential.
• Knowledge of Audi/Volkswagen/BMW aftermarket culture is beneficial.

Responsibilities

• Manage inbound leads: respond promptly to inquiries via email and chat, within defined SLAs.
• Answer product questions as a subject-matter expert to help customers understand features and pricing.
• Engage potential customers on social platforms (Facebook, Instagram) to build rapport and advise on tuning upgrades.
• Provide recommendations, prioritizing fit over upsell.
• Prepare and send quotes or proposals through our e-commerce and ERP systems.
• Guide customers through the buying process end-to-end, answering final questions.
• Maintain up-to-date product knowledge on updates, pricing, and positioning.

Skills

Auto aftermarket familiarity

Customer sales experience

Communication skills

Job description

034Motorsport is a leading automotive engineering firm specializing in performance products, tuning, racing, and service for Audi and Volkswagen vehicles. We are constantly looking for qualified, motivated candidates to join our growing team. 034Motorsport’s success is driven by a passionate group of automotive enthusiasts who are committed to achieving excellence in their respective roles. We offer an upbeat, team-orientated work environment that encourages growth and development. A career at 034Motorsport gives you the opportunity to work in an environment that is built around automotive performance and service.

Position: SALES ADVISOR

Location: Fremont, CA

Job Id:216

# of Openings:1

034Motorsport, a leading automotive aftermarket company, is currently seeking to hire a Sales Advisor for our Fremont, CA location. This position offers flexible hours and the opportunity to work within a passionate and enthusiast-based company that is seeking like-minded car geeks to help match our customer base with the right 034Motorsport products for their builds and goals.

We are a passionate and dynamic company with many exciting products, and a reputation for excellent customer service in our industry. Our goal is to offer the best possible environment as a means to recruit and retain the very best individuals to be part of our team. The following position is to be located in Fremont, CA, and is for full-time, on-location employment only.

Job Description:

• Manage inbound leads: Respond promptly to inbound sales inquiries via email and chat, ensuring all inquiries are responded to within a specified time.
• Answer product questions: Serve as a subject‑matter expert on 034Motorsport products/services, helping customers understand features, use cases, pricing, and how offerings fit their specific needs.
• Interact and engage potential customers on social media platforms like Facebook and Instagram; engage with the community online to build rapport and trust to advise members on tuning upgrades for their vehicles.
• Provide recommendations: Listen to customer needs and recommend the right product, package, or solution, prioritizing fit over upsell.
• Prepare and send quotes: Build accurate, timely quotes or proposals tailored to each customer's requirements through our e-commerce and ERP systems.
• Facilitate the purchase: Guide customers through the buying process end‑to‑end, removing friction and promptly answering any final questions that stand between interest and purchase.
• Maintain product expertise: Stay current on product updates, pricing changes, and competitive positioning.

Requirements:

• Strong familiarity with Audi, Volkswagen, and BMW vehicles & the automotive aftermarket modification culture.
• Prior experience in a customer‑facing sales, sales support, or customer success role a plus.
• Preferably in the automotive industry, not required.
• Strong written and verbal communication skills, with the ability to explain technical or detailed product information in a clear, approachable way.

Benefits:

• Competitive Compensation Packages
• Medical, Vision, and Dental Benefits