Sales Administrator

Service Corporation International; Birmingham, Northern (AL, KY); On-site; USD 42,000 - 52,000; Full time

Job summary

Service Corporation International in Birmingham, AL is seeking a Sales Administration and Support specialist to help drive revenue by preparing contracts, coordinating warm lead meetings, and exporting sales reports. You will partner with market sales teams to optimize lead handling and ensure regulatory compliance.

You will manage workloads, follow SOPs, and utilize Salesforce Lead Gen and MindTickle to streamline processes, while maintaining strong communication with the Sales Manager.

Qualifications

• At least two years in sales or sales support.
• Experience with Salesforce Lead Generation module preferred.
• Familiarity with MindTickle is a plus.
• Knowledge of regulations applicable to sales processes.
• Proficient in MS Office and Excel for data analysis.

Responsibilities

• Review pre-need sales contracts, verify information for accuracy and completeness, and ensure regulatory compliance.
• Arrange warm lead meetings, coordinate space, materials, and catering for sales events.
• Review leads and allocate to the appropriate location sales team.
• Run and export sales reports and forward to the Sales Manager for action.
• Self-manage workload, follow SOPs, and escalate complex issues as needed.
• Discuss assignments, priorities, and deadlines with management; seek guidance and coaching.
• Maintain SOPs and job aids; document processes and best practices.

Skills

Sales support

CRM management

MS Excel

MS Office

Lead generation

Education

High School Diploma or GED

Tools

Salesforce Lead Gen

MindTickle

Job description

Our associates celebrate lives. We celebrate our associates.

Help drive sales and increase revenue by providing sales administration and support for market or territory sales team.

JOB RESPONSIBILITIES

• Reviews pre-need sales contracts, obtains required documents, verifies information for accuracy and completeness, and ensures compliance with regulations and processes. Updates systems and links documents with contract.




• Arranges for warm lead sales meetings with potential customers. Contractually secures meeting space, arranges for food/beverages, orders delivers desired marketing materials, and schedules sales team members to attend. May contact potential customers’ to confirm reservation. May set up meeting and materials.




• Review sales leads assigned to the Market, assess the customer demographics, and allocate the lead to the applicable location sales team.




• Run and export sales reports and forward to applicable Sales Manager for action.




• Self manages workload to deliver quality work on time. Consistently applies procedures, regulations, and policies producing compliant and efficient results. Works independently; as needed requests work be peer reviewed for accuracy and improvement. Completes non-routine work applying experience and knowledge of procedures, regulations, and policies; escalates complex and unique issues for guidance. Exhibits accountability for work and behaviors.




• Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements, or cultures. Ensures compliance with local, state, and federal regulations.




• Maintains department’s standard operating procedures (SOP) and job aids. Requests SOP & job aids peer review. Learns how to document SOPs, appropriate level of detail, and written communication.

MINIMUM Requirements

Education & Licenses

• High School Diploma or GED

Experience

• At least two (2) years’ sales or sales support experience with database/software proficiency




• SalesForce.com software experience with Lead Generation module preferred




• MindTickle software experience a plus




• Demonstrate knowledge and application of regulations

Knowledge, Skills and Abilities

• Cognitive ability including reasoning, planning, comprehend ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.




• Process and results oriented, motivated to keep projects moving ahead by identifying obstacles and exploring alternatives




• Knowledgeable in industry and sales acumen




• Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated




• Ability to build professional and trusting business relations across the Market




• Professional written and verbal communication skills




• Excel skills to independently add formulas, subtotals, and pivot tables to summarize data




• Proficient MS Office Suite skills

Postal Code: 35211

Category (Portal Searching): Sales

Job Location: US-AL - Birmingham

Job Profile ID: S00147

Time Type: Full time

Location Name: Elmwood Cemetery & Mausoleum