Sales Administrative Assistant

Russel Metals USA Inc.; Dubuque (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid vacation

401(k) with company match

Health, Dental, Vision, Life Insurance

Voluntary Value Share Plan

Job summary

Russel Metals USA Inc. seeks an organized administrative professional to support sales orders and customer communications in a fast-paced metals distribution environment.

You will handle data entry, logistics-related tasks, and daily reporting while collaborating with customers and internal teams to ensure accurate processing and timely responses.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred but not required.

Responsibilities

• Collaborate with customers to drive Russel Metals’ vision and mission.
• Enter shipping logs, POs, pricing, and related data accurately.
• Complete Sales Order/Confirmation entries based on customer POs.
• Identify and resolve customer problems by analyzing information.
• Update daily reports and account management tools.
• Support Fabrication Account Managers with assigned duties.
• Perform other duties as needed and maintain accuracy.

Skills

Data entry

Customer service

Communication

Teamwork

Detail oriented

Basic math

Education

High School diploma or equivalent

Associate’s degree preferred

Tools

Spreadsheets

Databases

Email client

Order-processing system

Job description

Russel Metals is one of the largest metals distribution companies in North America, with a growing focus on value-added processing. It carries on business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service centers carries an extensive line of metal products in a wide range of sizes, shapes and specifications, including carbon hot rolled and cold finished steel, pipe and tubular products, stainless steel, aluminum and other non-ferrous specialty metals. Its energy field stores carry a specialized product line focused on the needs of energy industry customers. Its steel distributors’ operations act as master distributors selling steel in large volumes to other steel service centers and large equipment manufacturers mainly on an "as is" basis.

Summary of Essential Job Functions/Responsibilities

• Works collaboratively with customers to successfully drive the vision and mission of Russel Metals.
• Processes data entry related to shipping logs, PO’s, pricing, and other information.
• Complete Sales Order/Confirmation entries based on customer PO’s.
• Identifies and resolves customer problems in a timely manner by gathering and analyzing information skillfully.
• Completes administrative tasks correctly and on time.
• Solicits customer feedback to improve service.
• Ability to interpret business information, prepare correspondence and communicate effectively.
• Update daily reports and account management tools.
• Assist Fabrication Account Managers with various duties as required.
• Other duties as assigned.
• Detail orientated and results driven
• Excellent interpersonal skills and a collaborative management style
• Able to work independently or with a team in a fast pace, community environment
• Strong work ethic and reliability
• Supports Russel Metal’s goals and value
• Proficient in basic business math, spreadsheets, databases, inventory and order-processing system, and email.
• Must be able to pass all pre-employment testing including drug screen and background check

Education and/or Experience

• High School Diploma or Equivalent
• Associate’s Degree preferred but not required

Values and Competencies

• Customer/Client Focus – Thoroughness - Decision Making Leadership
• Strong commitment to high professional ethical standards in a diverse workplace

What We Offer

• Paid vacation and monthly bonus opportunities.
• 401 (k) with company match.
• Comprehensive benefits package to include Health, Dental, Vision and Life Insurance.
• Voluntary Value Share Plan (a Russel Metals stock option).

Russel Metals USA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

#RMU

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.