Sales Administration Assistant

Express Employment Professionals; Washington; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Express Employment Professionals in Washington state seeks a Sales Administration Assistant to join the sales team, with hybrid work options after training and possible part-time scheduling. You will support daily sales activities, manage quotations, orders, and invoicing, and maintain data in ERP and CRM systems.

You’ll coordinate with manufacturing, engineering, logistics and finance to fulfill customer needs and uphold a high-quality, consistent customer experience across direct and

Qualifications

• Experience in a customer service or sales administration role within a manufacturing environment.
• Strong working knowledge of ERP systems.
• Excellent communication, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a busy, deadline-driven environment.
• Customer-centric mindset with the ability to balance service, accuracy, and commercial priorities.

Responsibilities

• Act as an extension of the sales team, supporting daily sales activities and enabling sales growth.
• Support sales administration and customer service teams for direct and distributor channels to ensure a high-quality customer experience.
• Follow established customer service standards, workflows, and communication practices.
• Own sales administration processes from quotation through order entry and invoicing.
• Maintain accurate data and reporting using ERP systems and CRM tools.
• Support sales reporting and analytics.
• Strengthen distributor relationships and enhance long-term customer loyalty.
• Serve as the main contact for customer and distributor issues, coordinating with internal teams to resolve them.

Skills

ERP systems

Customer service

Communication

Organization

Tools

CRM tools

Microsoft Excel

ERP systems

Job description

Job Description

Sales Administration Assistant

Hybrid possible after training period. Part time possible if interested.

Serving as a true extension of the sales team while leading a customer-focused sales administration and customer service function, this role supports sales growth, strengthens distributor relationships, and ensures consistent, high-quality customer experience across direct and distributor sales channels.

In this role, you will:

• Act as an extension of the sales team, supporting daily sales activities and enabling sales growth
• Support sales administration and customer service team supporting direct and distributor channels to ensure a consisten, high quality customer experience
• Follow established customer service standards, workflows, and communication practices that deliver consistent customer experience
• Own sales administration processes from quotation through order entry and invoicing
• Maintain accurate data and reporting using ERP systems and CRM tools
• Support sales reporting
• Strengthen distributor relationships and enhance long-term customer loyalty
• Serve as the key point of contact for customer and distributor issues, ensuring timely and effective resolution in coordination with internal teams
• Coordinate closely with manufacturing, engineering, logistics, and finance teams to support order fulfillment and customer needs
• Contribute to continuous improvement in sales support and customer service processes

About You:

• Proven experience in a customer service or sales administration role within a manufacturing environment
• Strong working knowledge of ERP systems
• Excellent communication, problem-solving, and organizationalskills
• Ability to manage multiple priorities in a busy, deadline-driven environment
• Customer-centric mindset with theability to balance service, accuracy, and commercial priorities

Company Description

We are one of the top staffing companies in the U.S. and Canada. 900+ franchises nationwide in the US & Canada. Staffing company looking to hire great people and place the right people in the right jobs. Every day, we help people find jobs and provide workforce solutions to businesses. We provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.