Sales Admin & Order Coordinator

Guild Garage Group; Wasilla (AK); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Growth opportunities

Team environment

Direct impact on growth

Job summary

Guild Garage Group LLC is seeking a Sales / Administrative Assistant to help move customer orders smoothly from sale through installation at Action Garage Door. You will support the sales team with order processing, purchasing, and customer communication for residential customers, builders, vendors, and the Installation Coordinator.

If you enjoy keeping details organized, solving problems, and helping customers and teammates succeed, we’d like to hear from you.

Qualifications

• Experience in sales administration, order processing, purchasing, or customer service preferred.
• Garage door, construction, building materials, or home services experience is a plus.
• Strong organizational skills and attention to detail.
• Ability to manage multiple orders, deadlines, and customer requests.
• Clear, professional written and verbal communication.
• Comfort using Microsoft Office, CRM software, and order management systems.
• ServiceTitan experience preferred, but not required.

Responsibilities

• Support sales representatives with estimates, data entry, customer information, and order processing.
• Enter and maintain accurate sales orders, job details, and customer records in ServiceTitan.
• Review measurements, product selections, and specifications for completeness and accuracy.
• Resolve missing information with sales representatives and track orders through the sales and procurement process.
• Purchasing & Product Coordination: Prepare and submit purchase orders for doors, openers, hardware, and related materials.
• Work with vendors and manufacturers to confirm pricing, availability, order details, and lead times.
• Track outstanding orders and address delays or discrepancies; verify materials match selections.
• Coordinate with purchasing and warehouse to confirm material availability and delivery dates.
• Customer & Builder Communication: Keep residential customers and builders informed about order status and readiness.
• Coordinate project requirements and timelines with builders; respond professionally to questions and concerns.
• Communicate changes and potential delays to the sales team; ensure handoff to installation is smooth.

Skills

Sales administration

Order processing

Purchasing

Customer service

Organizational skills

Tools

Microsoft Office

CRM software

Order management systems

ServiceTitan

Job description

Guild Garage Group LLC is seeking a Sales / Administrative Assistant to help move customer orders smoothly from sale through installation at Action Garage Door. You will support the sales team with order processing, purchasing, and customer communication for residential customers, builders, vendors, and the Installation Coordinator.

If you enjoy keeping details organized, solving problems, and helping customers and teammates succeed, we’d like to hear from you.