Sales Admin & Order Coordination Specialist

Red-E-LL; Fargo (ND); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401K with company match

Health, Dental & Vision Insurance

Life and Disability Insurance

Job summary

Red E, LLC in Fargo, North Dakota, is seeking a Sales Administrative Assistant to support customer orders, quotes, invoicing, and service scheduling while delivering outstanding customer service.

You will collaborate with the sales, service, purchasing, and warehouse teams to ensure accurate order processing, timely communication, and a high‑quality customer experience, with growth opportunities in a fast-paced agricultural equipment company.

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service or administrative support experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational, time management, and customer service skills.
• Ability to maintain confidentiality and professionalism when handling sensitive information.
• Proficiency with Microsoft Office 365 applications including Outlook, Word, and Excel.
• Experience using CRM software such as HubSpot, Salesforce, or similar systems preferred.
• Strong attention to detail, reliability, and work ethic.
• Self-motivated with the ability to work independently with minimal supervision.
• Ability to take initiative and adapt in a dynamic environment.
• Farming background, agricultural experience, or familiarity with agricultural equipment is a plus.

Responsibilities

• Process customer orders via phone, email, and in-person inquiries.
• Prepare quotes, invoices, packing slips, and related documentation.
• Follow up with customers regarding order status and service scheduling.
• Enter leads in CRM and route qualified prospects to the sales team.
• Assist with scheduling service rebuilds and coordinating communication between customers and the service team.
• Process customer returns and warranty transactions.
• Accept and process customer payments in person and over the phone.
• Communicate inventory concerns and product shortages to purchasing personnel.
• Coordinate order status updates and backorder communication with warehouse team members.
• Provide administrative support to other departments as needed.
• Ensure work is completed safely, efficiently, and to a high-quality standard.
• Maintain accurate and organized work practices.
• Maintain a clean, safe, and professional work environment.

Skills

Customer service

Communication

Organization

Time management

Confidentiality

Self-motivation

Education

High school diploma or equivalent

Tools

Microsoft Office 365

HubSpot

Salesforce

CRM software

Job description

Red E, LLC in Fargo, North Dakota, is seeking a Sales Administrative Assistant to support customer orders, quotes, invoicing, and service scheduling while delivering outstanding customer service.

You will collaborate with the sales, service, purchasing, and warehouse teams to ensure accurate order processing, timely communication, and a high‑quality customer experience, with growth opportunities in a fast-paced agricultural equipment company.