Sales Admin & Customer Support Specialist

AppleOne Employment Services; Oxnard (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Major medical, dental, vision

401(k)

Job summary

AppleOne Employment Services is seeking a Sales Administrative Assistant to support the Sales Department by processing orders, maintaining customer information, coordinating product setup and shipments, and preparing reports.

The role emphasizes accuracy, strong MS Office skills, experience with ERP systems like QAD, EDI, and customer portals, along with excellent organization and communication to serve assigned accounts.

Qualifications

• Three to five years of administrative or sales support experience preferred.
• Strong Microsoft Office skills (Excel, Word, Outlook, PowerPoint). Google.
• Experience with QAD or similar ERP systems preferred.
• Experience with EDI and customer portals preferred.
• Excellent organizational, communication, and customer service skills.
• Adobe Photoshop experience is a plus.

Responsibilities

• Process customer orders and verify product availability.
• Monitor and process EDI orders.
• Coordinate sample requests and shipments.
• Complete customer new-item setup documentation.
• Maintain customer pricing, account files, and reports.
• Process customer returns.
• Provide administrative support to the Sales Department.
• Enter shipping information into customer portals.
• Participate in meetings, training, and other duties as assigned.

Skills

Sales support experience

Microsoft Office proficiency

Organizational skills

Customer service

Communication skills

Tools

QAD ERP

EDI systems

Customer portals

Adobe Photoshop

Job description

AppleOne Employment Services is seeking a Sales Administrative Assistant to support the Sales Department by processing orders, maintaining customer information, coordinating product setup and shipments, and preparing reports.

The role emphasizes accuracy, strong MS Office skills, experience with ERP systems like QAD, EDI, and customer portals, along with excellent organization and communication to serve assigned accounts.