Sales Account Manager - Paper Services

ANDRITZ AG; New Mexico; Remote; USD 90,000 - 140,000; Full time

Job summary

ANDRITZ AG is seeking a high-energy Service Account Manager to cover the Western United States. The role focuses on building and expanding relationships with paper mills, identifying opportunities, and delivering ANDRITZ service solutions that improve performance and reliability.

Ideal candidates have sales/account management experience in pulp and paper, strong customer-facing skills, and the ability to travel up to 80% to customer sites across the Western US.

Qualifications

• Bachelor's degree in Engineering or an equivalent combination of education and industry experience.
• Knowledge of ANDRITZ Stock Preparation and Paper Machine Service product lines.
• Proven ability to build and maintain long-term customer relationships.
• Sales, business development, or account management experience within the pulp and paper industry.
• Established relationships with paper industry customers throughout the Western United States.
• Experience supporting industrial manufacturing or process industries.

Responsibilities

• Develop, manage, and grow customer relationships throughout the Western United States.
• Identify and pursue sales opportunities across ANDRITZ Paper Service products and solutions.
• Serve as a trusted advisor by understanding customer operations, challenges, and business objectives.
• Collaborate with engineering, service, project management, and product teams to deliver customer-focused solutions.
• Lead customer meetings, technical discussions, presentations, and account reviews.
• Maintain territory plans, forecasts, opportunity pipelines, and customer activity within CRM systems.
• Monitor customer satisfaction and implement strategies that support long-term account growth and retention.

Skills

CRM proficiency

Sales management

Customer relationship

Time management

Travel readiness

Education

Bachelor's degree in Engineering or related field

Job description

Job Summary

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

Remote | Western United States (CA, AZ, NM, NV, OR, WA, MT)

Travel Required: Up to 80%

Join ANDRITZ and Help Drive the Future of the Paper Industry

Every day, ANDRITZ delivers innovative solutions that help customers improve performance, reliability, and sustainability. We are seeking a highly motivated Service Account Manager (SAM) to join our growing Paper Services team and support customers throughout the Western United States.

This role is ideal for an experienced sales and account management professional with a strong background in the pulp and paper industry who enjoys building relationships, solving customer challenges, and driving business growth. As a trusted advisor, you will work closely with paper mills and manufacturing operations to identify opportunities, improve performance, and deliver value through ANDRITZ's industry-leading service solutions.

Benefits

• Comprehensive health, dental, and vision benefits
• Retirement savings program
• Paid time off and company holidays
• Remote-based role with significant customer engagement and business impact

Responsibilities

• Develop, manage, and grow customer relationships throughout the Western U.Identify and pursue sales opportunities across ANDRITZ Paper Service products and solutions.
• Serve as a trusted advisor by understanding customer operations, challenges, and business objectives.
• Collaborate with engineering, service, project management, and product teams to deliver customer-focused solutions.
• Lead customer meetings, technical discussions, presentations, and account reviews.
• Maintain territory plans, forecasts, opportunity pipelines, and customer activity within CRM systems.
• Monitor customer satisfaction and implement strategies that support long-term account growth and retention.
• Bachelor's degree in Engineering or an equivalent combination of education and industry experience.
• Knowledge of ANDRITZ Stock Preparation and Paper Machine Service product lines.
• Proven ability to build and maintain long-term customer relationships.
• Strong organizational and time management skills.
• Proficiency with CRM systems and sales management tools.
• Ability and willingness to travel extensively throughout the assigned territory (approximately 80%).
• Sales, business development, or account management experience within the pulp and paper industry.
• Established relationships with paper industry customers throughout the Western United States.
• Demonstrated success driving sales growth and meeting territory objectives.
• Experience supporting industrial manufacturing or process industries.

Additional Information

• This home-office-based position requires frequent travel to customer sites, mills, and manufacturing facilities throughout the Western United States. When visiting customer facilities, employees may be exposed to industrial environments including varying temperatures, dust, noise, moving equipment, and production operations. Appropriate personal protective equipment (PPE) is required.
• Previous DUI convictions may impact the ability to travel to Canada for business purposes.
• Legal status to work in the US is required

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.