Sales Account Manager

RemoteWorker US; Rockford (IL); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Technology Inside Sales Specialist to join their dynamic team. This role involves collaborating with various sales teams to support customers, manage leads, and drive sales growth. The ideal candidate will be results-oriented, possess strong communication and persuasion skills, and thrive in a fast-paced environment. You will have the opportunity to make a significant impact by developing trusted relationships with key accounts, educating customers on product offerings, and working within an inclusive culture that values diversity and innovation. Join a company that prioritizes your growth and well-being while delivering exceptional service to clients.

Benefits

112 Hours of PTO

Holiday Schedule

Online and Retail Discounts

Company Match 401(k)

Physical and Mental Health Wellness programs

Qualifications

• 1+ years of experience in sales or customer service required.
• Strong knowledge of Technology products preferred.

Responsibilities

• Manage lead channels and maintain opportunity pipeline through CRM.
• Collaborate with sales teams to secure projects and increase sales.

Skills

Communication Skills

Persuasion Skills

Time Management

Organizational Skills

Presentation Skills

Adaptability

Education

High School Diploma or GED

Tools

CRM Software

Job description

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

The Technology Inside Sales Specialist will collaborate with all Quill sales teams & internal business units to support new and existing customers, in turn developing transactional and solution sales. They operate as a customer advocate by being the expert in their respective category while ensuring Quill is in optimal position to win profitable deals. Our specialist sales team works directly with businesses of all sizes to offer products and services to meet our customers’ unique needs.

Start Date: Monday, March 17th

What you’ll be doing:

• High conversion rate of opportunities within approved margin guidelines.
• Support our most valuable customers by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects.
• Manage multiple lead channels from hunt lines, loaded leads, web leads, and chat.
• Demonstrated knowledge of Quill’s specialized product offerings, pricing, and solutions.
• Maintain opportunity pipeline through company CRM and meet Pipeline SOP adherence to ensure all opportunities are contacted and worked on appropriately.
• Collaboration and partnership with multiple channels, e.g., sales team, merchants, and vendors.
• Effectively educate customers on appropriate Quill.com features and benefits based on category.
• Successfully increase net sales/grow share of wallet by consolidating business from other vendors and developing a trusted advisor relationship with key accounts and their affiliated sites.

What you bring to the table:

• You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities.
• Strong performance in an environment that requires adaptability to change.
• Strong presentation skills.
• Self-starter, results-oriented.
• Strong time management and organizational skills.
• Not afraid to ask questions. You view challenges as opportunities.
• Know every conversation is different; you think dynamically and remain calm under pressure.
• Culture is important to you, and you want to positively impact your environment and coworkers.
• When you believe in the solutions you are selling, you are excited to share it with the world.

What’s needed - Basic Qualifications:

• High School Diploma or GED.
• 1+ years of relevant experience in sales or customer service.

What’s needed - Preferred Qualifications:

• Thorough knowledge of category-specific (Technology) products and services.
• Experience with the business-to-business sales process.
• Previous experience with virtual selling or relevant career experience (or education).

We Offer:

• Inclusive culture with associate-led Business Resource Groups.
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday).
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.